Senior Supervisor, Technical Training
Posted on: 11 Apr 2021
Berlin, CT
Job Description
THIS POSITION IS ALSO BEING POSTED AT THE SUPERVISOR LEVEL (R-009924); HOWEVER ONLY ONE POSITION WILL ULTIMATELY BE FILLED
This position develops and conducts technical training programs to ensure the safe and effective performance of the Electric Operations, Gas Operations and Meter Technical employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
At the Senior Supervisor level, in addition to the above, responsibilities include:
* Serving as the local technical lead or coach for other supervisors
* Developing and coaching other supervisors in various aspects of their role
* Authorizing re-allocation of resources in situations where conflicting priorities exist
* Driving innovation and change in business processes
* Leading area work center activities during manager absence
* Representing their manager at department, customer, and community meetings
Essential Functions:
* Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
* Effectively implements training programs and field quality audit programs.
* Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
* Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
* Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
* Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
* Working knowledge of labor contracts.
Education:
* Requires a Bachelors Degree in Engineering, Business Administration or related discipline
Experience:
* 10 years of experience in Transmission, Distribution, and/or Field Service design and/or installation, servicing customers and supervising employees.
Working Conditions:
* Must be available to work emergency storm assignment as required.
* Must be available to travel between MA/CT/NH as necessary.
Please include a resume with your application.
Worker Type:
Regular
Number of Openings:
1
Eversource Energy
Hartford, CT
About Eversource
New England's largest energy delivery company, with approximately 3.7 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
The approximately 8,000 men and women of Eversource bring a strong commitment to providing safe, reliable and sustainable electric, gas and water service
Eversource is New England’s largest energy delivery company, safely and reliably delivering energy to approximately 3.7 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
Connecticut: Our electric service territory includes 149 towns and covers 4,400 square miles. Our natural gas service territory includes 74 towns and covers 2,632 square miles.
Massachusetts: Our electric service territory includes 140 towns and covers 3,192 square miles. Our natural gas service territory includes 51 towns and covers 1,067 square miles.
New Hampshire: Our service territory includes 211 towns and 5,628 square miles.
Serving the neighborhoods where we live and work.
Coming together in good weather and bad.
Taking care of problems before they’re problems.
Heading out in the storm when others head home.
Connecting you to solutions for savings.
Working together for a better tomorrow.
In 2012, Northeast Utilities and its operating companies Connecticut Light & Power, Public Service of New Hampshire, Western Massachusetts Electric and Yankee Gas merged with NSTAR Electric & Gas to better serve New England.
On December 4, 2017, Eversource closed the deal on an acquisition of Aquarion Water Company, making Eversource the only electric company in the U.S. that also owns a water utility. Aquarion serves 230,000 water customers in Connecticut, Massachusetts and New Hampshire.
Combined, we power the possible for New England.
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IndustryEnergy/Utilities
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No. of Employees8,084
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Website
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Jobs Posted387
