Duke Energy

Service Specialist-Associate (Tarboro, NC)

Posted on: 11 Apr 2021

Tarboro, NC

Job Description

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

NOTES:

* Must reside in Resource Center service area; Edgecombe, Nash, OR Martin County

* Weekend and evening work as required and is subject to overtime and some rotating shifts.

Position Summary:

This position is responsible for performing all duties associated with and related to the safe, efficient and cost effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures.

This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include, but not limited to: utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications.

Responsibilities & Duties:

Perform meter turn-ons and turn-offs

Deliver disconnect notifications to customers

Read customer meters

Install meters and meter sets, may include industrial meters

Light pilots, test and inspect appliances and gas equipment to ensure proper operation

Perform farm tap maintenance

Remove meters

Respond to high bill requests by performing dial tests, appliance and filter checks

Meet with customers regarding line relocates

Change out meters related to the sample testing program

Repair water heaters, appliances, etc. (Install if licensed)

Monitor for meter tampering; ensure meters are securely installed

Monitor atmospheric corrosion and paint as needed

Locate gas lines

Inspect/maintain farm tap stations

First Responder to emergency/leak calls; evaluate and grade leaks

Assist in training service apprentices

Assist O&M group with line repairs

May performs leak surveys

Assist other departments as needed

Clear pipelines

Repair/install temporary clamps on steel risers

Repair damaged and plastic services

Bar test to evaluate and grade underground gas leaks

Prepare unregulated estimates and maintain computer record keeping

Perform other duties as assigned

Basic/Required Qualifications:

High school diploma or GED.

Demonstrated mechanical aptitude

Basic computer knowledge working in a Windows environment

Demonstrated effective communication (verbal and written) and interpersonal skills

Safety awareness

Possess and maintain a valid drivers license

Desired Qualifications:

Two year degree and or Technical Certifications

Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes

Experience in Customer Service

Physical Requirements:

Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.

Other Requirements:

Perform on call duty as scheduled/assigned

Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.

Travel Requirements

50+%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Wednesday, April 14, 2021

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Duke Energy

Charlotte, NC

Duke Energy Corporation, together with its subsidiaries, operates as an energy company in the United States. It operates through three segments: Electric Utilities and Infrastructure, Gas Utilities and Infrastructure, and Commercial Renewables. The Electric Utilities and Infrastructure segment generates, transmits, distributes, and sells electricity in the Carolinas, Florida, and the Midwest; and uses coal, hydroelectric, natural gas, oil, renewable sources, and nuclear fuel to generate electricity. It also engages in the wholesale of electricity to municipalities, electric cooperative utilities, and other load-serving entities. This segment serves approximately 7.7 million retail electric customers in 6 states in the Southeast and Midwest regions of the United States covering a service territory of approximately 95,000 square miles; and owns approximately 50,880 megawatts (MW) of generation capacity.

The Gas Utilities and Infrastructure segment distributes natural gas to residential, commercial, industrial, and power generation natural gas customers; and owns, operates, and invests in various pipeline transmission and natural gas storage facilities. It has approximately 1.6 million customers, including 1.1 million customers located in North Carolina, South Carolina, and Tennessee, as well as 531,000 customers located in southwestern Ohio and northern Kentucky.

The Commercial Renewables segment acquires, owns, builds, develops, and operates wind and solar renewable generation projects, including nonregulated renewable energy and energy storage services to utilities, electric cooperatives, municipalities, and commercial and industrial customers. This segment has 21 wind and 100 solar facilities and 1 battery storage facility with a capacity of 2,991 MW across 19 states. The company was formerly known as Duke Energy Holding Corp. and changed its name to Duke Energy Corporation in April 2005. Duke Energy Corporation is headquartered in Charlotte, North Carolina.

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