Job Description

United States, North Dakota, Minot

DLV Finance and Accounting

06-Apr-2021

Ref : 5686

How you'll help us Keep Climbing (overview & key responsibilities)

How you'll help us Keep Climbing (overview & key responsibilities)

Accurately monitor and process refunds, commissions, invoices, and promotions with effective loss prevention procedures. Collect funds from customers' outstanding accounts while positively promoting Delta Vacations.

ESSENTIAL FUNCTION

* Enter, update, monitor, and report promotional certificates and promotion discounts. Apply promotional discounts ensuring that the conditions for the promotion are met.
* Verify and send refund and commission checks.
* Enter and record invoices for in-house account receivables.
* Contact customers and travel agencies regarding past due receivable accounts and send past due account statements.
* File and monitor payment statements and contact accounts as needed.
* Research credit card disputes and contact customers to collect payments as appropriate.
* Monitor travel agency closings and analyze payment ability.
* Work with collection agencies and update accounts as payments are received.
* Process, update, and refund credit vouchers as needed.
* Process credit card transmissions and acknowledgements.

Your health and safety

* Our values-based culture puts people at the heart of every decision. Since the beginning of the pandemic, protecting Delta Vacations people, their families, our customers, candidates and making your health and safety our first priority has been the driving force behind every decision we have made.
* We adhere to the latest CDC Guidelines. Temperature checks/screenings are performed at every Delta Vacations facility before entry. In addition, Delta Vacations requires wearing a mask while in the office, staying 6 feet apart and practicing good hygiene.
* We have partnered with Mayo Clinic to provide regular testing, offering onsite testing kits and at-home testing kits to all U.S. employees.

What you need to succeed (minimum qualifications)

* 1 year DLV Reservations experience required.
* Knowledge of DLV Inc.s programs, policies, procedures and reservations systems required.
* Must demonstrate strong customer service skills and judgment with the ability to effectively and professionally communicate to management, staff and customers.
* Knowledge of the PC including MS Word and Excel helpful with accurate keyboarding skills required.
* Strong mathematical aptitude required.
* Proven reliable and committed by maintaining excellent attendance, performance, self-motivation and goal attainment.
* Embraces diverse people, thinking and styles
* Consistently makes safety and security, of self and others, the priority
* High School diploma, GED or High School Equivalency

What will give you a competitive edge (preferred qualifications)

* Travel certificate and/or degree helpful.