Job Description

At Bristol Myers Squibb, we are inspired by a single vision transforming patients lives through science. In oncology, hematology, immunology and cardiovascular disease and one of the most diverse and promising pipelines in the industry each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

PRINCIPAL OBJECTIVE OF POSITION

Describe the purpose of this position:

Leads and manages all site third party product orders to ensure timely delivery to customers. Coordinates outbound activities to supports Manatis operation Supply Chain forecast as per Product Release Attainment (PRA). The incumbent is the primary site contact for in-external customers for product inquiry, customer profiles, shipments scheduling and financial transactions. The incumbent must comply with all Security guidelines Environmental Health and Safety regulations and the current Good Manufacturing Practices required by the job function.

MAJOR DUTIES AND RESPONSIBILITIES

Manages and maintains storage compliance for both, internal and external cold storage facilities as per validation parameters. Support cycle count as needed. Administers and coordinate maintenance of Master data in SAP to allow the creation and support of orders, forecasting, shipping addresses and inventory levels for Third Party markets. Helps expedite releases to avoid or reduce back orders impact Maintains and updates Customer cards, as needed, to assure correct shipping process and distribution list per market/per product Drives Tier 1 and monitors department performance by defining relevant metrics (such as STP, training, RFT, etc.) Monitors inventory aging and escalate to MRB potential write off by using the customized SAP reports. Coordinates Purchase Orders returns as requested and or approved by QC/QA Expedites customer supply issues and is the contact person for transportation incident resolution. Supports and complies with entry and resolution of Temperature Control and LIR systems Supports and coordinates internal transaction for redeployments and IDIS/CLINIGEN orders. Drive and support 5S Program compliance. Evaluate and assess impact for level 3 change controls related to Distribution centers and logistic improvements Evaluate and assess financial flows to assure these comply with SOX and internal requirements Supports Financial and QA audits by providing required documents, as needed Investigates and provides transportation information to support QA complaints and Security investigations, as required Guarantees adherence to financial transactions necessary to change/credit export markets and monthly, quarterly and year closing. Ensures that shipment changes are incorporated into the Shipping plan as quickly and efficiently as possible and communicates with the markets in coordination of the site planner. Provides a weekly shipping schedule to Warehouse personnel and to Forwarders to assure adequate inventory of temperature controlled equipment is available to support shipments. Coordinates credits and products returns as necessary. Manage the advance samples and miscellaneous shipment process, to ensure timely delivery and customer special requests (such as: samples, special testing, protocols, etc) are supported. Coordinate Customer Service launch activities for new products Leads a project team to support multi-disciplinary project alignment teams to succeed in project completion. Manages adequate material inventory to support shipments, including approving purchase requisition and invoices Codes and approves logistic invoices and support Finance with invoices classifications Prepares and monitors distribution account budget Facilitates the project development process by providing internal customers with an understanding of the sites Shipping capabilities and by formulating plans based on the sites ability to support the required customer demand. Reviews and approves transportation technical assessments issued by Global Logistic partners.

SUPERVISION EXERCISED

The incumpent will supervise:

1 exempt

3 non exempt

6 hourly

DECISION MAKING

* The incumbent is responsible for the day-to-day activity of shipment to customers.

* It is expected that the incumbent will make difficult resources allocation recommendations / decisions consistent with priorities creating new ideas and processes, delivering results, driving for continuous innovation.

* Analyze and interpret complex problems/data gathered from a variety of sources and through effective decision making.

* Recommends effective cost strategies for new products based on the implications of product formulation, packaging configurations, anticipated volumes, third party services

* Requires a high degree of judgment and skill in deciding when to communicate and what, in allocating available inventory to customer orders, when to seek advice and concurrence before committing to the Customer.
* The incumbent is expected to work with minimum supervision, reporting on status & performance on a periodic basis to the Site Director Supply Chain

Position is expected to operate fully autonomously and self directed

CONTACTS

* Communicates effectively with customers - to ensure maximum customer satisfaction by delivery on-time as promised. Maintains frequent and cordial communications with Customer (written and verbal) to assure that relevant information is interchanged reciprocally.
* Establishes strong working relationships with key customers/opinion leaders (- and demonstrates personal ownership and accountability for results with a focus on customer service.
* Internal:
* Finance/Accounting Manager weekly
* Customers daily
* Site Production Planners daily
* Warehouse (Shipping Coordinators, Supervisors) daily
* External, as needed:
* Customers
* Markets
* Supply Chain Regional/Global and Market Senior Leadership
* Freight carriers and forwarders
* Government and Regulatory Agencies such a Customs
* Frequently Global Supply Chain Group; TTT, MLT, IDT

KNOWLEDGE/SKILL

* Bachelors Degree in Engineering, Business Administration, Materials Management or Sciences field
* Eight (8) years of experience in any of the following work fields: Production Planning, Customer Service, Materials management, or Finance within a pharmaceutical industry, with at least 5 years of experience in a managerial position
* Knowledge of cGMPs, Federal and State regulatory requirement, company policies/procedures and documentation practice
* Excellent knowledge of computerized production and inventory control systems, such as SAP.
* Knowledge and understanding of manufacturing processes associated with Parenteral or Biologics products.
* Proficient technical writing skills
* Experience managing a project team within a across functions, resourcing a multi-functional network, and exhibiting the adaptability required to cope within a global change environment.
* Excellent knowledge of computer applications such as Microsoft Office (i.e. Microsoft Excel).
* Excellent communication skills: oral and written, in both languages English and Spanish (fully bilingual)
* Excellent analytical skills
* Knowledge of import/export documentation.
* Willing to work irregular hours, rotative shifts, weekends and holidays, when necessary.

WORKING CONDITIONS

* Practically no exposure to disagreeable conditions.
* Minimum personnel protective equipment (safety shoes, safety glasses, hard hat) required. In some occasions, it may be necessary to visit areas where gowning is required.
* Frequent use of keyboard and writing.
* Possibility of minimal or minor exposure to chemical substances due to visit to manufacturing/exposure areas; or in emergency situations.

Travel

* Maybe required to travel to participate in meetings, trainings, and visit customers and suppliers.

Overnight absences requires (per typical month):

* No significant absences from home per month not due to shift work. Maybe required occasionally when traveling to participate in meetings, trainings, and visit customers and suppliers.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.