Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary





The Senior Manager, Business Solutions is responsible for evolving an Enterprise-wide strategic product and customer centric roadmap and corresponding plans as well as leading key product related initiatives and strategies across the company. As a key partner for multiple leadership roles in the Client Partnerships, Marketing, and Product organizations, this leader may have direct report(s) in the form of a Business Solutions Specialist(s). This leader drives the creation of organizational roadmaps in partnership with key stakeholders, the initial design of identified solutions in that roadmap as part of the overall business case development process and manages execution of the Plan, Develop, Qualify, and Launch phases of the READ process (formerly known as PCML). The Senior Manager, Business Solutions supports work on multiple initiatives including, but not limited to, strategic growth, operations, technology, and data strategy while also identifying and driving streamlined efficiencies across all products within the Products and Capabilities team, the Client Partnerships team, and/or the Marketing team.

Job Description

Essential Job Functions

Strategic Focus: Partner with Value Stream leaders, client partnerships general managers and associates, and marketing leadership and associates to execute the Strategic Planning Framework and to develop Value Stream, GM-level, or Marketing roadmaps that are planned annually and refreshed quarterly. Partner with Value Stream leaders to manage the value stream budget and prioritization processes which will in turn contribute to the overall budget maintenance and prioritization for the Products and Capabilities organization at large. Finally, ensure governance of the READ, budget, and prioritization processes by leading the process for these activities within the given area. (also includes manager responsibilities below)

Tactical Accountabilities: Execute the strategic planning framework and required outputs including the roadmap, communication plans, and budget/prioritization requests. Execute required governance and prioritization process or at minimum ensure the roadmap and its subsequent work efforts / projects are submitted to organizational and/or enterprise prioritization processes where appropriate. Partner with Value Stream leaders on identifying opportunities for commercialization activities and subsequently work with the commercialization team to meet expectations and deliver results.

Influencing: A strategic partner to the Value Stream leader(s), Marketing leader(s), and/or Client Partnerships General Manager(s). Not only will they work across and partner with peer group Sr. Managers and associates to drive strategic initiatives forward within a matrixed organization, but they should also be able to build the necessary relationships to influence leadership decisions related to those initiatives. As such they will need to develop and maintain strong relationships with key stakeholders across the organization. They are accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.

Technical: Understanding of the following Business Solutions frameworks, processes, and toolkits: the Strategic Planning Framework (Roadmap planning), the Roadmap Execution and Delivery framework and toolkit, and the commercialization process and tools. In addition understanding of the following enterprise/external process: Vendor Management process (procurement), EPMO Demand Management, Risk and Compliance processes, financial planning processes, and New Business & Initiative Risk processes.

Reports to: Director or above

Working Conditions/ Physical Requirements: Normal office environment or work from home

Direct Reports: 3 to 5

Minimum Qualifications:

High school diploma or equivalent experience

Six years or more working on progressively complex program and or business project management experience. experience in credit services environment desired.

Preferred Experience:

Bachelors degree in Marketing, Business, or related are of study or equivalent work experience

Eight years or more of Supervisory experience leading indirect reports. Skilled in leading strategic programs and initiatives and multiple medium to large scale efforts simultaneously.

Education:

Bachelors Degree

Certifications:



Work Experience

Six or more years



Skills

Credit Card, Customer Analytics, Digital Marketing, Mobile Technologies, Personal Leadership, Product Development, Product Launches, Project Planning, Strategic Communications



About Alliance Data Card Services

Alliance Data Card Services provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services. Using the industrys most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years. Follow Alliance Data Card Services on Twitter, Facebook, LinkedIn and Instagram.



About Bread

A division of Alliance Data, Bread is a leading digital payments company that works with merchants and partners to personalize payment options for their customers. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value. Follow Bread on Twitter, Facebook and LinkedIn.



Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio with more than 8,000 associates worldwide.



* Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).

* All job offers are contingent upon successful completion of credit and background checks.

* Alliance Data is an Equal Opportunity Employer.

* Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

* Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

* Alliance Data participates in E-Verify.

* Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

* Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. Applicants with disabilities may contact Alliance Data to request an arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@alliancedata.com.




Job Family:

Marketing

Job Type:


Regular