Job Description

Sr. Product Manager Skyline

Business Summary

Transforming customer experiences are the epicenter of todays innovations with data and machine learning. The Skyline team delivers proactive intelligence through our flagship Skyline product. Skyline is one of VMwares fastest growing cloud services with momentous growth year over year. Skyline automatically and securely collects, aggregates, and analyzes product usage data to surface proactive recommendations for a growing number of VMWares most prolific products and services. If issues occur, customers expect a more productive self-service experience.

The Skyline team is focused on driving significant business value through Proactive support and insights. Our mission is to help customers remediate issues with less down time, and reduced impact to their business.

Position Location:

US - Remote

Job Role and Responsibility:

We are seeking a Product Manager to join the Skyline team to act as champion for our customers, collaborating between the various product business units and aid in the planning of the VMware Skyline proactive intelligence roadmap. This includes the integration of Skyline, Machine Learning insights, and other future thinking interactions across VMwares product portfolio. Youll be solving complex problems than span many product lines and back-end systems. In this technical product leadership position, you should feel comfortable in leading the development of use cases and features that offer critical solutions for VMware customers. To effectively build complex strategies it is important to build a strong network among your peers and internal teams. You should be ready to take ownership of the initiatives and programs to aid in delivering of the product roadmap. You will be working with the Director of Product Management and Engineering leadership to ensure product direction and execution align to the product strategy.

* Working with Business Unit (BU) heads and product managers to whiteboard, scope, plan, and define requirements to solve technical integrations, drive customer value through data analytics, usability features and cross-product interactions. Define requirements for solutions that affect hundreds of thousands of customers and thousands of employees.
* Being able to articulate a vision of harmonized customer engagement and be able to drill down with supporting data and research to support the vision and product direction.
* Work closely with User Experience designers to help convey customer need within the user experience. Explain these prototypes/mockups back to the product team and to our customers.
* Provide leadership on enabling delightful experiences through software.
* Work with the Skyline engineering team to define and implement consistent and scalable services and communicate your vision with the development teams to realize your solution.
* Apply creative thinking/approach to figure out technical solutions that further business goals and align with corporate technology strategies, keeping in mind performance, reliability, scalability, usability, security, flexibility, and cost.
* Maintain broad knowledge in industry, market, software, infrastructure, data analytics, security, and business architecture areas.
* Articulate optimal value against effort/investment as well as explain the advantages or trade-offs of various design and technology alternatives.
* Engage with customers and partners to understand their needs and provide detailed requirements in the product backlog
* Establish relationships with key Business Unit and Product Managers across technology organizations and collaborate on promoting integration opportunities.

Required Skills

* 5+ years as a product manager, including time leading technical staff and solution implementations
* 2+ years of business development experience in a support, consulting and/or professional services environment.
* Strong understanding of both private and public cloud support and management solutions
* Strong understanding of how to integrate complex corporate systems and delivery of Cloud SaaS services at scale.
* Think strategically: See patterns and relationships in information and events; clarify and simplify complex information; anticipate trends and possibilities that may lead to new business opportunities; consistently think and act ahead of the curve; anticipate and effectively respond with urgency to immediate opportunities; executes plans vigorously and with flexibility; operate actively; identify and address long-term opportunities.

Preferred Skills:

* self-motivated, strong learning mindset
* Strong understanding of related advanced/new technology. Keep up with the technology development in the related areas in the industry.
* Good verbal, written, presentation, facilitation, and interaction skills, including ability to effectively communicate technical product concepts to multiple organization levels and executive management.
* Bachelor's degree in Computer Science or related technical discipline desired
* Go-getter on both business and technical side
* Strong customer centric mindset
* Strong leadership and teammate.
* Strong skills on mentoring/growing junior people

Category : Marketing
Subcategory: Product Management
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2021-04-05

Cloud Management: VMwares Cloud Management team delivers vRealize Suite, a solution thats essential to accelerating our customers journey to digital transformation. Its our market-leading, state-of-the-art cloud management platform designed to deliver and manage IT services across private, public, and hybrid clouds. VRealize Suite is an integrated, comprehensive solution that meets the challenge of managing a cloud infrastructure from a single pane of glass. Were changing the way users design, build, view, and manage public and private clouds, and enabling them to run with optimal performance, insightful analytics and automated delivery. Join our user-focused team of software engineers, data scientists, web designers, product managers, and marketers. Youll gain valuable experience in the fast-growing field of cloud infrastructure management from a pioneer and industry leader.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape whats possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.