Service Coordinator
Posted on: 10 Apr 2021
Troy, MI
Job Description
Benefits We Have to Offer:
* Health, Dental, Vision, Disability & Life Insurance
* 401K Retirement Plan
* Paid Holidays
* PTO
* Flexible Spending Account
* Tuition Reimbursement
Position Description
The Service Coordinator indirectly participates in the provision of high quality patient care for hospice clients. She/he is responsible for all duties relating to the electronic medical record of the hospice business, uploading non-electronic documents, ensuring schedules are assigned and completed according to Physician orders, and serving as a point of contact in the office for clinicians.
Essential Duties and Responsibilities
* Primarily works in an office environment and answers phones according to agency policy
* Indirectly supports patient care by completing scheduling for clinicians and making adjustments to schedules in electronic medical record per physician orders, working alongside Clinical Manager
* Maintains open lines of communication with all members of the healthcare team.
* Maintains all electronic medical records, and uploads non-electronic documents. Assists with record audits
* Serves as device expert in the office for electronic medical record
* Sends and tracks information for Physician orders and Physician signatures as well as sends additional documents to physicians and facilities to assist with coordination of care
* Notifies Office Manager and Clinical Manager of any missing or incomplete documentation in the patient record
* Assists with Interdisciplinary Group (IDG) Meeting preparation ensuring complete documentation
* Maintains logs, rosters, as required
* Utilizes and distributes electronic medical record reports to assure compliance as assigned
* Follows agency policies and procedures
* Performs these and all other duties as assigned
REQUIRED Knowledge, Skills, and Experience
* GED or high school education
* Previous experience in administrative office work (2 years preferred)
* Advanced computer skills including (but not limited to) use of Word, Excel, report software, and Outlook
* Excellent verbal and written communication skills, and organizational skills
Preferred Knowledge, Skills, and Experience
* Previous experience in electronic medical records
Visiting Physicians Association
Houston, TX
Founded 25 years ago,Visiting Physicians Association (VPA) is the nation’s leader in house call medicine. We specialize in caring for patients with complex health issues.
With our advanced medical technology, we are able to provide comprehensive care for every patient all within the comfort and privacy of their home. Our model ensures that patients medical needs are addressed in a timely manner.
We prioritize and are committed to best practices and high quality outcomes for our patients.
VPA is part of U.S. Medical Management (USMM). USMM is a family of companies that provides home-based medical services for elderly and other adult patients with complex health issues.
Our Experience
Expertise in geriatric care
Experience with Accountable Care Organizations (ACO) and value-based healthcare initiatives
Pioneer ACO (2012-2014)
CMS Independence at Home Program (2012 - current)
MSSP ACO (2015 to current)- 2016 Results
Experience with clinically integrated networks, population health management, and value-based initiatives
Fully implemented compliance, quality management and infection control programs
Patient specific proprietary clinical protocol software for chronic care management
Overview
Established in 1993
Largest physician house call practice in the U.S.
Over 200 full time Primary Care Providers (Physicians, NP's, PA's)
Physician-led model
Serve over 50,000 unique patients annually
Leader in government shared savings programs
Robust technology infrastructure
State of the art laboratory, mobile x-ray, ultrasound in the home
Member of the American Academy of Home Care Medicine (AAHCM)
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IndustryHealthcare
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No. of Employees1001 to 5000
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Jobs Posted1798
