Brand Ambassador - Remote
Posted on: 10 Apr 2021
Los Angeles, CA
Job Description
Job Description
Brand Ambassador
We are currently looking for a Brand Ambassador, for Coldwell Banker Real Estate to cover the following territory: Western
The ideal candidate will reside in California.
The Brand Ambassador is a self-motivated and energetic individual who is passionate about the Real Estate and franchise industry and results-driven. The Brand Ambassador will work closely with our Coldwell Banker Affiliated Broker/Owners within a defined specified territory. The Brand Ambassador will partner with their customers and assess the needs of their business. It is imperative that the Brand Ambassador fully understands Coldwell Bankers value proposition, leverages the Realogy Franchise Group (RFG) Center of Excellence platform in the areas of business solutions, technology solutions, data solutions and learning solutions platform. The Brand Ambassador will act as a liaison between these Centers of Excellence and Coldwell Banker Broker/Owners by facilitating this process and ensuring delivery of value-added services from the brand.
Responsibilities:
* Develop and expand relationship with Coldwell Banker Real Estate Brokers within a defined geographical territory
* Understand customer business goals and connect brand/company platform as part of solution
* Proactively position and differentiate our products, tools and systems to reinforce the value proposition both within Coldwell Banker and across Realogy
* Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company team members where appropriate
* Enlist the support of Centers of Excellence in the areas of Financial Planning & Analysis and Strategic Growth
* Understand and leverage full shared consulting platform
* Responsible for coordinating renewal efforts for all brokers within identified territory
* Closely coordinates company executive involvement with customer management
* Brand Ambassadors will partner with Coldwell Bankers dedicated transition team to support on-boarding for new franchisees
* Work persistently towards brand service goals and exceeding customer expectations
* Contribute to One Realogy enterprise philosophy
* Exhibit and maintain an expert level of knowledge of Coldwell Bankers products and current market conditions in order to leverage the brand system offerings and add value to customers
* Coordinate with Centers of Excellence and other key staff to deliver enhanced business recommendations to Brokers
* Respond to all inquiries from Brokers, internal brand staff and shared service teams
* Create and maintain working positive relationships throughout the Brokers business and staff within the organization
* Maintain and increase broker satisfaction ratings
* Promote events, training offerings and other initiatives to Brokers
* Travel required to successfully manage book of business
Skills and Qualifications:
* B.S./B.A. strongly preferred
* 3+ years of account management, B2B sales, strongly preferred
* Real Estate Industry experience a plus
* Proven customer relationship, influence management and conflict resolution skills
* Strong communication and social media skills (written and verbal)
* Strong presentation skills
* Strong organizational skills
* Ability to deliver seminars live and via web-ex technology
* Proficiency in Microsoft Office suite
* Field-based position with ability to travel up to 75%
LI-AM1
LI-Remote
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
