Description
This position will provide IT break-fix maintenance support encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems. Work schedule will largely be 08:00 16:30 at least five days per week and could include weekends and holidays as needed. Exact schedule will be determined by the managing supervisor based upon the needs of the overall team.
Required Qualifications Candidate must live in or near the Miami Beach, Miami Springs, Coral Gables, Brickell or South Miami area or must be willing to relocate there upon acceptance of the position. Candidates living in adjacent areas may be considered based on driving distance.
Associates degree in Computer Science or equivalent experience
one year of PC/Technical support experience
basic understanding of Active Directory
basic understanding of IT hardware and industry standards
basic understanding of Windows Operating Systems
basic understanding of thermal and laser printing
analytical and troubleshooting skills
basic cable management skills
must be at least 20 years of age
must have a valid driver license and maintain an excellent driving record
ability and willingness to be on call, work evenings, weekends and holidays as needed and
willingness to travel out of town for extended periods of time
ability to lift up to 75 lbs.
Preferred Qualifications certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
knowledge of Publix retail store operations
experience using problem reporting and ticketing systems
experience supporting Active Directory
experience managing individual parts inventory
Lakeland Square, FL
Before Publix was founded in 1930, Mr. George worked at a Piggly Wiggly store in Winter Haven, Florida. While managing that store, the company experienced a change in ownership. Eager to introduce himself and share his ideas with the new owner, he traveled to Atlanta. The new owner declined to meet with Mr. George, stating he was tied up in an important business conference.
Mr. George left feeling disappointed. On his way back to Florida, he knew he wanted to build a company where everyone would have a voice and the doors to communication would always be open. He dreamed of creating a work environment where associates would feel respected and valued.
In 1930, his dream became a reality when he opened his first Publix and established a workplace with an open door of communication where his associates were encouraged to share their ideas, ask questions and talk freely with one another regardless of their level in management.