Job Description

PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.4 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the worlds top-10 largest asset managers. Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firms ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect and equality.

Our Business:

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With 950 employees and $946bn assets under management, the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

Our Role:

We are looking for an astute, determined professional like you to fulfill a Product Support Associate role within our Operations team. The Product Support Associate is responsible for providing trade floor operational support to the PGIM Fixed Income business. This includes acting as the primary liaison and communication conduit between the portfolio management team and the operations team. The individual in this role is knowledgeable in operational support requirements and fixed income products.

This rewarding opportunity will enable you to make a big impact in our organization, so if this sounds exciting, then PGIM might be the place.

Job responsibilities may include:

* Facilitating trade flow processes and ensuring trades are entered into the system timely and accurately
* Serving as primary liaison between the portfolio management and operations teams
* Providing timely resolution to operational issues raised by the portfolio management team
* Actively researching/resolving trade discrepancies with internal and external stakeholders
* Monitoring and/or creating daily reports
* Performing daily control checks to ensure trade activity has been accurately captured
* Gathering and analyzing data to assist with key metric reporting
* Help develop and maintain departmental policies, guidelines, and procedures
* Anticipating issues that may adversely affect operational support and taking action to reduce the risk of occurrences
* Proactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies.
* Cultivating both internal and external relationships to ensure proper service levels are achieved for each fund supported
* Communicating operational support changes and initiatives to all impacted areas of PGIM
* Keeping abreast of industry initiatives and market trends that can impact our business model and/or offer opportunities to improve our processes

Requirements:

3 to 5 years of middle office experience preferred

Bachelors degree in Economics, Finance, or Business or equivalent experience preferred

Skills in: Excel, V-LookUp, Pivot Tables, Macro building a plus

Strong operational knowledge of corporate, municipal, structured bonds and/or other fixed income products and investment strategies

Confirmation and settlements experience a plus

Enjoys a fast-paced, high-intensity environment

Able to multi-task and absorb information across a broad spectrum of products with strong attention to detail

Ability to organize, prioritize tasks and work in a deadline-oriented environment

Strong leadership skills

Strong analytical & problem-solving skills

Ability to work on both production and projects

Strong communication skills (written & verbal)

Solid understanding of application of business risk & operational controls

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Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.