Job Description

Introduction

Leads a team in the Gas Operations Integration Center by providing day-to-day leadership, coaching, and support to team members to ensure business objectives are achieved while providing exception execution.

Key Results:

* Drives execution with the customer as the premier focus
* Ensures compliance with outside regulators and internal company policies as they relate to scheduling and assigning responsibilities
* Excellent communications with mobile workforce, field operations, system operations, meter-to cash, call center, construction services, and all others that may apply to ensure collaborative and effective partnerships
* Assess and appropriately distribute workload to employees
* Departmental support systems and tools are utilized and work is coordinated among various departments resulting in effective scheduling, coordinating, assigning, and data reporting
* Management of staffing levels to ensure timely completion of all assignments, goals, objectives, and exceptional customer service
* Motivated and engaged teams focused on exceptional execution of work plans and business objectives
* Robust succession plan in place to promote sustainable leadership continuity

Essential Responsibilities:

* Provide daily supervision, technical advice, training and information to team members
* Plan, direct, supervise, and evaluate workflow. Coordinate work activities to meet operational requirements
* Coach and develop each team member to assist them in reaching their maximum potential. Document each team members short and long-term career objectives and guide them in creating robust development plans
* Build effective partnerships with appropriate field leaders to ensure a high level of collaboration between the organizations
* Create a culture of continuous improvement within the team
* Be visible, check in with team members, be proactive in managing emerging issues
* Work closely with other Team Leaders and Managers to promote unity and role-model collaborative relationships in meeting Integration Center objectives

Key Work Experiences/Education:

Required for Selection:

* High School Diploma or equivalent
* Five years experience in Distribution Operations, or equivalent.
* Supervisory experience or proven leadership ability
* Demonstrated skill in organizing, scheduling, and planning work to maximize operating effectiveness
* Ability to assess and make sound decisions
* Valid Motor Vehicle License
* Must be able to work on-call
* Must be able to travel-approximately 10%

Preferred for Selection:

* Knowledge of Distribution Operations and policies
* Workforce scheduling experience
* Bachelors Degree or Associates Degree from an accredited college, or equivalent work experience
* CIS/DIS, Work Management, mobile systems experience
* Performance and productivity analysis experience

Technical/Functional Competencies:

Required for Selection:

* Proficiency in basic PC applications

General/Transferable Competencies:

Applicable Core Competency Model:

* Coaching
* Building Talent
* Driving Execution
* Adaptability
* Building Trust
* Leading Through Vision Values
* Decision Making
* Building Partnerships
* Facilitating Change

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

How To Apply

For immediate consideration, please apply on-line at careers.nisource.com before April 21st!

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.