Job Description

Here at Microsoft, we want to empower every person and organization on the planet to achieve more.

We need extraordinary colleagues to help us achieve our goals. The Marvel team creates intelligent experiences driven by ML and AI to help customers across the entire spectrum of Microsoft's products and services all over the world. We're looking for a seasoned Product Designer who's excited about crafting effective, empowering, and inclusive products. You will design moments that help customers understand and discover how to unlock the value of their Microsoft 365 subscription through intelligent features, premium content, and value-added partner benefits.

On the Marvel Creative team, we apply depth of talent in user experience, visual design, video production, and motion design to deliver the highest quality customer experiences through creativity, empathy, innovation, and vision. As a UX Designer, you will have the opportunity to collaborate with a fun group of passionate creatives, program managers, content writers, and developers working on the next generation of service experiences spanning all of Microsoft Office, Windows and Surface devices. You should have the ability to envision and scope new solutions, and advocate on behalf of customers as part of multidisciplinary product teams.

* Actively participate in brainstorming and ideation sessions, including scenario creation.

* Rapidly convert output from brainstorming and ideation sessions into workable wireframes, concept designs and prototypes.

* Identify, understand, and validate customer needs using data and research.

* Translate business needs into customer-focused user stories and features.

* Utilize principle-based interaction design to generate and refine core concepts, interactions, and information design.

* Articulate a clear point of view for customer experiences and the rationale behind them.

* Partner with visual, content, and motion design to create beautiful UI that delights our customers.

* Work with PM and Engineering to elicit buy in and support for key customer experiences.

* Balance business principles, stakeholders and user research while delivering customer-centered design solutions.

* Experience with consumer facing design required.

* Experience designing monetization, upsell, e-commerce experiences required.

* Design of purchase funnels and upsell flows for value-added services preferred.

* Bachelor's degree in Interaction Design, Graphic Design, Communication Arts, Information Design, or equivalent experience.

* 8+ years as a Product UX designer in a company or agency setting working with customers.

* Portfolio demonstrating work experience and showing the application of skills to solve customer's needs.

* Strong knowledge of current design and prototyping tools.

* Ability to bring concepts to life through visuals, code, vision videos, etc.

* Ability to work independently under tight deadlines.

* Strong organizational skills and attention to detail.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.