Job Description

Job Summary:

Awesome Job: Senior Database Engineer

Great Location: Los Angeles or Scottsdale, AZ

Employment Type: Full Time; Hourly/Salary

CULTURE

Were fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. Were not just selling tickets (though we do that better than anyone else), were enriching lives one amazing experience at a time. And we think thats pretty amazing. If youre passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a Fan First mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the Fan you will be part of a culture that supports and enriches the fan experience. Your work, our passion delivering world class experiences Fan First.

BENEFITS & PERKS

Our motto is Taking Care of Our Own through 6 pillars of benefits:

* HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
* YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
* WEALTH: 401(k) program with company match, Stock Program Reimbursement
* FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
* CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
* OTHERS: Volunteer time off, crowdfunding network

THE JOB

Join our database team and be a core member of a group supporting the worlds largest ticketing system. We are on a journey to build a set of new generation database tools to build, manage and operate various databases in AWS with a infrastructure as code mindset and migrating databases from our On-Prem private cloud to AWS. We use various database RDBMS and NoSQL technologies. We support multiple databases platforms - running on both private and public cloud infrastructure - powering the worlds largest ticketing system and serving 170M customers. You will be working on some of the latest database technology, and will have an excellent opportunity to grow your career with a team with a great culture!

WHAT THIS ROLE WILL DO

Continuously improving the reliability and performance of existing open-source database platforms, both cloud and on-prem solutions.

Build tools with a self-service approach to facilitate the usability of the datastore services and contribute to engineering development (or developer) success

Build tools to integrate and facilitate daily and OnCall operation routines.

Plan the growth and manage the capacity of the current production open-source database platforms.

Provide database expertise to collaborating engineering teams (Database change reviews, database architecture solution, benchmark testing, PoC collaboration, performance tuning, troubleshooting etc.).

Support and debug database production issues and investigate external services or other levels of the architecture stack for root cause analysis

Strategize on building proactive monitoring and alerting alerts to pre-empt outages

Participate in the OnCall rotation, including L1 OnCall for the overall enterprise database stacks, and provide support during scheduled ticketing OnSale hours.

TECHNICAL SKILLS/COMPETENCIES

7+ years of experience designing, managing, operating, and scaling open-source databases, such as MySQL, Cassandra, DynamoDB, PostgreSQL, MongoDB, ElasticSearch, or Hadoop. (required to be domain expert at least two technologies)

3+ years of experience with infrastructure automation and configuration management (Ansible, SaltStack, Terraform, Puppet, Chef ), can orchestrate and automate complex administrative tasks.

3+ years of experience on AWS DB solutions and their ecosystems (Aurora, RDS, DynamoDB, lambda, EC2, Cloudwatch, Eventbus, SNS and AMI, etc.)

2+ years of experience with high-level programming language in a software engineering or data engineering role. (Python, Java, Django, or Go)

Deep knowledge of data store technologies. Such as relational and NoSQL core knowledge, high availability, replication/sharding and DR solution, database observability (metrics, dashboards, and alerts).

Bachelor's degree in Computer Science, Computer Engineering, or related fields.

BEHAVIORAL SKILLS/COMPETENCIES

Have excellent written and verbal English communication skills.

Have experience working in a distributed remote environment.

Have a natural drive to learn new technologies, participate in PoC, and provide the best datastore solutions to meet the business requirement.

Have a high inclination to document often on acquired knowledge or processes and share them among the team, so that others can also contribute, freeing yourself to work on other projects .

Engineering minded and motivated to remove repeated manual tasks with automation

Strong background on datastore technologies

Understand and willing to adopt SDLC and Agile best practices.

Know your way around Linux and the Unix Shell.

TICKETMASTER VALUES

Rock Solid Reliability Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.