Desktop Solutions Associate (New Grad- Melbourne, FL)
Posted on: 9 Apr 2021
Melbourne, FL
Job Description
Description:
Position Description:
Identifies, develops, documents, and deploys solutions for persistent Desktop Support issues. Provides Desktop Subject Matter Expert (SME) support for IT projects and initiatives. Drives process improvements and organizational excellence. Effectively communicates Desktop support metrics and initiatives with IT management and divisional leadership. Represents Desktop team in IT projects. Actively participates in Tiger Teams to provide focused, quick reaction problem resolution. Drives integration and operational excellence. Provides management & reporting of Go-to-Green Plans. Leads adoption of new technology. Troubleshoots issues with Microsoft Office Suite and other major business applications. Provides technical support in person or via remote management tools to troubleshoot software and hardware alerts and failures.
Job Duties:
* Troubleshoot computer hardware, OS, and installed applications
* Develop, deploy, and document sultions to persistant Desktop Support and related IT issues
* Identify and execute IT process improvements
* Supprt project execution through interaction with peers across IT disciplines
* Other duties as assisgned
Minimum Qualifications:
* Bachelor's Degree in information tehcnology or related technical degree
* PC hardware configuration, maintenance, and repair experience: 0-1 years
* Windows OS experience: 0-1 years
* Microsoft Office/ O365 product service support experience: 0-1 years
Preferred Qualifications:
* Interperosnal skills necessary to assis and train others in computer systems
* Strong aptitide in OS repairs, hardware, upgrades and troubleshooting
* Well-developed verbal and written communication skills
* Willingness to come in early, stay late, or work on the weekend as necessary to support critical users and projects
* Strong verbal and written communication skills
* Ability to work in a fast-paced enviornment with little oversight or assistance
L3Harris Technologies
New York, New York
L3 Technologies, Inc. provides aircraft sustainment, simulation and training, night vision and image intensification equipment, and security and detection systems used on military, homeland security, and commercial platforms in the United States and internationally. It operates in three segments: Intelligence, Surveillance and Reconnaissance (ISR) Systems; Communications and Networked Systems; and Electronic Systems. The company offers engineering, modernization and sustainment, space avionics and imaging payload, counter unmanned aircraft systems mission, cyber and electronic warfare, special mission command and control, modeling and simulation, and life cycle support services for ISR, airborne sensor, warrior sensor, space and sensor, aircraft, and intelligence and mission systems, as well as for military aviation services and advanced programs.
It also provides network and communication systems, secure communications products, radio frequency components, satellite communication terminals and space, microwave and telemetry products, and secure data links in broadband communication, naval power, space and power, maritime sensor systems, and advanced communications.
In addition, the company offers components, products, subsystems, and systems, as well as related services to military and commercial customers in commercial aviation solutions, precision engagement systems, link training and simulation, and security and detection systems. It serves the United States (U.S.) Department of Defense and its prime contractors, the U.S. Government intelligence agencies, the U.S. Department of Homeland Security, foreign governments, and commercial customers.
The company was formerly known as L-3 Communications Holdings, Inc. and changed its name to L3 Technologies, Inc. in December 2016. L3 Technologies, Inc. was founded in 1997 and is headquartered in New York, New York. As of June 29, 2019, L3 Technologies, Inc. operates as a subsidiary of L3Harris Technologies, Inc.
-
IndustryTelecommunications
-
No. of Employees31, 000
-
Website
-
Jobs Posted2405
