VP, Digital Channels – Metrics & Reporting
Posted on: 9 Apr 2021
Columbus, OH
Job Description
New York, NY and Wilmington, DE locations are also available
TEAM OVERVIEW:
As a Metrics & Reporting Analyst in JPMorgan Chase & Co.'s Digital Channels Product team, you'll have the opportunity to work with some of the industry's leading talent in developing products and features with broad and lasting implications.
This role requires a wide range of strengths and capabilities, including:
RESPONSIBILITIES:
* Automation & Process Improvement: Ability to define meaningful OKRs around business process improvement, and proactively fix the inefficiencies identified. Make data-driven decisions to improve each teams performance and operational excellence.
* Story Telling: Create powerful, detailed insights that support data-driven decision making, and convert insights into tangible benefits for the business.
* Strategy Thinking: Be able to independently define and constantly evolve strategic priorities for self and the team. Align, contribute and challenge CCB-wide and Digital strategies, as needed.
* Digital Knowledge: Understand complexity of digital channels, and how they interact with all Product teams in the current model and future state.
* Metrics Management: Create real-time dashboards in Tableau and JIRA to ensure Product teams continuously improve in any metric defined by the team in addition to the core Agility measures (churn, velocity, defect density, lead time, and ready in backlog).
EXPERIENCE:
* 7+ years in business process optimization, and executing solutions within JIRA.
* 5+ years of experience with Data Visualization tools. Tableau preferred.
* Experience in Agile, Waterfall and Scrum.
* Fluent in JQL, and familiarity with VBA, SQL, Python.
* Proven ability to deliver results and exceed business goals.
* Regularly demonstrates the ability to manage tight deadlines, and deliver on commitments.
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions.
* Effective presentation skills, good written and verbal communication skills, and speaking with senior leaders.
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
