Job Description

Invesco is one of the worlds leading global investment managers, entrusted with managing $1.2 trillion* in assets on behalf of clients worldwide. We are the 6th largest US retail asset manager and the 13th largest investment manager globally, and our more than 8,000 employees worldwide are dedicated to delivering an investment experience that helps people get more out of life. We are purely focused on managing a comprehensive range of active, passive and alternative investment capabilities, which we draw on to provide customized solutions aligned to client needs, our most important benchmark. (*As of May 31,2019)

Job Purpose (Job Summary):
The Director, Program Management, Product & ETF Marketing, works independently and represents Insights, Analytics and Marketing (IA&M) on various projects: Delivering process enhancements, efficiencies and alignment supporting the marketing organization and the business as a whole. Initiatives include fund launches/liquidations, mergers, regulatory communications, data source or disclosure changes and acquisitions integration and digital initiatives (collectively key projects). The role will identify and assess the scope/ impact of key projects and opportunities for improvement to IA&M, engage needed team members and launch associated work flows to complete IA&Ms portion of projects and deliver improvements measured by resource optimization, timelines and effectiveness. Additionally, the role will partner with a change management contractor to redefine expectations of IA&M in key projects, document new SLAs and workflows that drive process efficiencies. The Program Director, along with Investment Marketers, will document key content locations and create a process to update content in current manual approach while supporting our move to a systematic process leveraging go-forward platforms (CMS, AEM, DAM).

Key Responsibilities / Duties:

* Identify key areas for process enhancement. Assess the impact of the key projects, assess readiness and identify key stakeholders, key requirements/dependencies from cross-functional teams and vendors.
* Continue to drive, define and communicate the teams still-evolving function within IA&M and more broadly.
* Project definition, management and/or support for key projects. Apply a structured methodology to leading the team, partnering to design enhancements and delivering meaningful change that supports business goals and overall efficiency.
* Project management will include kickoff, requirements gathering, assignment of key activities, conferring with multiple IA&M teams, ensuring program goals are reached
* Manage program and collaborate with cross-functional teams to coordinate IA&Ms plan and scope, deliverables, required resources, work plan, budget, and timing for initiatives
* Create and assign actionable deliverables for each team within IA&M leveraging workflow tools. Maintain basic understanding of all key workflows and resolve obstacles that delay them.
* Support the design, development, delivery and management of communications within IA&M.
* Provide input, document requirements and support the design and delivery of SLAs and associated training needs for changes.
* Develop program assessment protocols for evaluation and improvement
* Work with other business areas to identify opportunities across multiple initiatives within the department
* Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
* Establish management systems that drives continuous growth in maturity of processes and capabilities in business readiness. Design, deliver and complete change management assessments throughout the project lifecycle
* Working on a range of projects simultaniously, must thrive in a dynamic environment and possess an enthusiastic willingness to roll up their sleeves to positively influence the client experience.

Work Experience / Knowledge:

* Demonstrated expertise and experience, and a track record of success partnering with technology and business functions to understand processes and subsequently designing and delivering impactful enhancements.
* 10+ years of total expeirence, with 5+ years in Asset Management or Financial Services with marketing and investment product knowledge beneficial.
* Experience managing and motivating a team
* Ability to motivate, energize and drive results with a multi-function, multi-location team, balancing individual problem solving with effective communications and partnership.
* Strong understanding of marketing support and digital processes and best practice, with hands on experience evaluating and enhancing these processes and related tools

Skills / Other Personal Attributes Required:

* Ability to plan, manage and oversee multiple projects simulataniously across differing functions and stakeholders.
* Process oriented
* Effective leadership, facilitation and influencing skills.
* Strong stakeholder management skills.
* Conflict resolution and negotiation skills.
* Good listening and communications skills.
* Good understanding of change management principles, industry best practices, techniques & workflow tools.
* Strong business acumen.
* Possess an intellectual curiosity that drives strategic thinking and continued improvement delivered to Invesco and clients
* Able to cope with pressure.
* Excellent problem-solving skills and ability to design enhancements combined with necessary attention to detail.
* Team player & able to collaborate and work comfortably with others, up to the executive management level.

Formal Education: (minimum requirement to perform job duties)

* Bachelors Degree required