Job Description

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.

Job Description

Job Family Summary
Enrollment Processing supports the ongoing servicing of Allstate Benefits products implemented onto external technology benefits platforms. Supports all aspects of processing and administration of the electronic exchange of data and the servicing of perpetual data files. This area works closely with the Technical Solutions Consultant and Systems Integration Analyst, as well as the new business and premium administration teams, to ensure timely and accurate implementation and post enrollment issuance of Allstate Benefits policies

Job Summary
Supports electronic sales solutions through the management of all aspects of processing inbound enrollment data received on a perpetual basis, as requested by clients and/or technology platforms. Role initiates activity based on a workflow tracker system to coordinate a diverse set of tasks with internal systems and tools as well as interfacing with external business partners which may include client, broker, enrollment entity and technology vendor. Facilitate timely and accurate audits, research, EDI file testing, data analysis, data processing and completion of workflow tracking / reporting.

Key Responsibilities

* Configure systems to facilitate automated handling of high volumes of enrollment data.
* Mange work queue through use of a workflow database and ensure documentation of file processing status remains current.
* Perform perpetual processing analysis of large data sets, involving research and determinations from wide range of internal and external systems.
* Analyze file validation results and take appropriate actions to release for issue or reject for further corrective action.
* Employ root cause analysis to data files that are unable to be processed through self-directed solution finding, advanced data translation techniques and SQL query modifications.
* Evaluates complex files issues and simplifies in to directed feedback on data files to EDI file developers on best practice integration with internal processing systems.
* Collaborates closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues to determine a middle ground solution between competing parties.

Job Qualifications

* Project management skills - 1 to 3 years' experience managing multiple projects
* Proficient at communicating technical needs
* Knowledge and understanding of the voluntary benefit enrollment process
* Knowledge of Microsoft SQL and Excel in order to manage data in the enrollment process
* Bachelors preferred in the Computer Science or business related fields or related experience
* Advance skills in data testing, auditing, analysis and reporting
* Ability to manage concurrent conflicting priorities
* Schedule flexibility to work extended hours during peak volumes

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstates benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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