Job Description

Position Summary

Works independently as a subject matter expert between IT and business partners on complexprojects; identifies and communicates business needs and translates them into business and technical requirements from which solutions can be implemented; determines if technical solutions impactexisting work processes/systems and ensures proper integration; as part of a team provides input surrounding buy vs. build decisions for possible solutions.

Responsibilities

Serves primarily as a senior-level project team member working on complex projects.

Serves as a liaison between business partners and IT to provide technical solutions to meet user needs and maintain established business relationships.

Leads and or assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.

Communicates and presents complex technical concepts simply and effectively to nontechnical team members.

Assesses long term needs, performs gap analysis and makes future state recommendations.

Participates in JAD sessions with business partners to enable technical solutions that allow for process improvements.

Conducts systems analysis with a focus on business and technical process models and use cases.

Mentors and develops junior team members into resources with higher skill sets.

Collects research on the competition in terms of best practices, business processes, and procedures; pays particular attention to market strategies and product development; makes recommendations for buy vs. build decisions.

Provides testing support and analysis for defect resolution

Performs other related duties as required

Qualifications

Bachelor's Degree in Computer Science, Business Administration or a related field, Four or more years of related work experience and knowledge of organizational systems and capabilities, business operations and requirements, business modeling concepts, software development methodologies and lifecycle, developing technical requirements using analysis techniques, etc, Advanced database skills with experience using MS Access, SQL knowledge of how relational databases work,Ability to apply statistical and other research methods into systems issues as, High value contributor / value added professional required; review complex data and derive summary conclusions, Or an equivalent combination of education and experience.

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We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.

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