Expeditors

Customs Brokerage Agent

Posted on: 7 Apr 2021

Brisbane, CA

Job Description

Job Description

Major Duties and Responsibilities

* Ensure smooth and timely customs process flow
* Ensure accurate and timely client billing
* Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. OEA) or customer policies / requirements
* Track and trace Customs files
* Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining strong relationships
* Attend any customs inspections or present documents to customs authorities when such are requested
* Act as the liaison between the customs authorities (or other government agencies and customers
* Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers instructions and expectations

Qualifications
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Good knowledge of customs brokerage process and system essentials and legislation, especially with regards to classification, valuation and origin
* Understanding of ocean and air documentation process
* Knowledge of air, road and ocean transport
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word, PowerPoint)

Reporting Structure

* Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long Term Disability Insurance
* 401(k) Retirement Savings Plan (US only)
* Employee Stock Purchase Plan
* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Expeditors

Seattle, WA

Expeditors is a global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system.

Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation services, order management, warehousing and distribution, and customized logistics solutions. 

At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 322 locations in 103 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.