Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)



Please review the following job description:

Support Legal Risk department by assisting with case research, document retrieval, and updating the system of record. Facilitate communications with outside counsel and management.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Make appropriate updates to Trust system of record. Facilitation and monitoring of communications with internal and external business partners to ensure internal and external timelines are achieved Assist with fact investigations. Document retrieval. Research pleadings with outside counsel and directly with courts. Stay current on knowledge of relevant state laws and individual judicial requirements. Stay current on knowledge of relevant investor requirements and delegations. Build and maintain relationships with internal and external business partners. All other duties as assigned.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Five or more years of mortgage default or collections related experience
Basic knowledge of collections, loss mitigation, foreclosure and bankruptcy

Ability to work with limited supervision and recognize need to escalate
Ability to read and analyze basic mortgage and legal documents

Microsoft Office suite skills to include Word and Excel

Good written and oral communication skills

Research skills

Strong organizational skills and attention to detail

Preferred Qualifications:

Knowledgeable about state and federal litigation process and rules of civil procedure

Proficiency with banking software, deposit account systems, or mortgage servicing systems
Ability to prioritize and manage multiple, simultaneous deadlines
Ability to work effectively in teams and independently.

Other Job Requirements / Working Conditions



Sitting/Standing/Walking/Bending/Lifting

Sitting (if checked, indicate frequency)

Frequently (25% - 50% of the time)

Standing (if checked, indicate frequency)

Occasionally (Less than 25% of the time)

Walking (if checked, indicate frequency)

Occasionally (Less than 25% of the time)
Bending (if checked, indicate frequency)

Choose an item.
Lifting (if checked, indicate pounds)

Choose an item.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel (Must select one)

Minimal and up to 10%