Customer Service Rep - Part Time
Posted on: 6 Apr 2021
Shafter, CA
Job Description
Company Description
PFG Customized Distribution meets the special needs of some of Americas most recognized national chain restaurants, including Cracker Barrel, TGI Fridays, Outback Steakhouse, Red Lobster and Ruby Tuesday. Providing customized attention and a centralized contact for product lines, menu changes and account coordination, PFG Customized Distribution serves customers across the United States and in more than 40 countries. Job Description Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Schedule:
Monday - Friday 8am to 5pm
(Rotating Saturday) Required Qualifications Required Education: High School Diploma/GED or Equivalent Experience Preferred Qualifications -Good communication skills
-Ability to multi task
-Works well in a fast-paced environment EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the Company) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Performance Food Group
Richmond, VA
Performance Food Group Company, through its subsidiaries, markets and distributes food and food-related products in the United States. It operates in three operating segments: Performance Foodservice, PFG Customized, and Vistar. The company offers a range of frozen foods, including meats, fully prepared appetizers and entrees, fruits, vegetables, and desserts; canned and dry foods; fresh meats; dairy products; beverage products; imported specialties; fresh produce; and candy, snack, and other products, as well as beef, seafood, shortenings and oils, baked goods, salad dressings, teas and cocoas, pork, and others.
It also supplies various non-food items, such as paper products comprising pizza boxes, disposable napkins, plates, and cups; tableware that include china and silverware; cookware, which comprise pots, pans, and utensils; restaurant and kitchen equipment and supplies; and cleaning supplies. In addition, the company offers value-added services related to foodservice distribution, including electronic order-taking, payment, and other Internet based services; various reports and other data, menu planning advice, food safety training, and assistance in inventory control, as well as access to various third-party services designed to add value to its customers’ businesses.
It serves street and chain restaurants, schools, business and industry locations, hospitals, vending distributors, office coffee service distributors, retailers, and theaters, as well as franchises and other institutional customers. The company markets and distributes approximately 150,000 food and food-related products from 73 distribution centers to approximately 150,000 customer locations. Performance Food Group Company was founded in 2002 and is headquartered in Richmond, Virginia.
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IndustryMarketing
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No. of Employees15, 000
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Website
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Jobs Posted3253
