Job Description

The Data Quality Programs team is the centralized data quality engine to connect our operational excellence, advanced insight program execution, and end-to-end management of proactive and scalable data quality efforts to deliver solutions to customer needs at scale while maintaining the integrity of data at Facebook. The Data Quality Programs team serves as the front door into our client identification. Successful candidates will demonstrate an ability to engage stakeholders, assess their needs, and recommend solutions to meet those needs. They will also demonstrate strong leadership and analytical qualities that would enable them to deploy a team to support those needs. Overall, the successful candidate will have a track record of leveraging team members talents to support a range of needs.

Manager, Data Quality Program Responsibilities

* Lead and manage a high-performing team focused on the design, delivery, and effectiveness of proactive scalable solutions of data quality issues.

* Recommend, scope and execute solutions/programs designed to provide tactical, interim and/or sustainable fixes to data quality and infrastructure issues.

* Advise leaders in Sales and Data Management on optimizing operations by making actionable recommendations that help them achieve their long-term strategic priorities.

* Coordinate with and influence product, engineering, vendors, and business stakeholders to ensure our data infrastructure is supporting business priorities.

* Understand the impact of new programs and strategies on operational sales processes in order to consult/advise on risk mitigation and change management processes.

* Upgrade team skill level and scope to incorporate more data management processes and preventative measures that preclude the need for Sales teams to submit update requests.

* Ensure team members have clarity of purpose, the tools required to meet their responsibilities, and an environment conducive to diversity of thought, innovation, and personal/career growth.

* Provide requirements and validation on long term strategic initiatives and programs designed to systematically solve client data quality issues.

Minimum Qualifications

* 8+ years of experience in management consulting, analytics, services and operations, data management, or in another operational service-oriented role

* 3+ years of direct people management experience

* Experience solving ambiguous problems using data and providing practical business insights

* Experience influencing leadership and cross-functional stakeholders

* Experience in effectively managing executive level stakeholders, working with international and/or cross-functional teams, and partnering with technical product teams

* Demonstrated experience in leading teams working on complex, ambiguous problem statements

Preferred Qualifications

* MBA degree

* Proficient with data analysis tools (like Excel), coupled with strong SQL skills/other programming languages

* Experience working within a high-growth, technology company would be highly beneficial

* Experience in optimizing process and performance

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.