Job Description

SCAM ALERT: Caution against fraudulent job offers!

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SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

* At Deloitte, ethics and integrity are fundamental and not negotiable.
* We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
* We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
* We consider candidates only on merit and that we provide an equal opportunity to eligible applicants.
* No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party against promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements.

We encourage jobseekers to exercise caution.

Deloitte Consulting LLP seeks a PROJECT DELIVERY SPECIALIST, ENTERPRISE PERFORMANCE, TECHNOLOGY SERVICES OPTIMIZATION in MILWAUKEE, WI and various unanticipated Deloitte office locations and client sites nationally.

Work You'll Do

DESIGNING, IMPLEMENTING, AND DELIVERING STRATEGIES TO INCREASE THE EFFICIENCY AND VALUE DELIVERED BY THE ENTERPRISE IT FUNCTION, INCLUDING IT BUSINESS MANAGEMENT, ENTERPRISE ARCHITECTURE AND PLATFORMS. PERFORMING ASSESSMENTS OF EXISTING INFORMATION SYSTEMS, AND IDENTIFYING GAPS BETWEEN BUSINESS REQUIREMENTS AND CURRENT SYSTEM CAPABILITIES. DEFINING SYSTEMS STRATEGY, DEVELOPING SYSTEM REQUIREMENTS, PROCESSING DESIGN, PROTOTYPING, AND TESTING CUSTOM TECHNOLOGY SOLUTIONS, AND SUPPORTING SYSTEM IMPLEMENTATION. CREATING TEST CASES AND PERFORMING FUNCTIONAL, NON-FUNCTIONAL, SYSTEM INTEGRATION (SIT), BLACK-BOX, WHITE-BOX, AND END-TO-END TESTING OF SOFTWARE APPLICATIONS. CREATING PROJECT CHARTERS, SCHEDULES, AND PLANS, DEFINING PROJECT TASKS, ALLOCATING RESOURCES AND MONITORING PROJECT PROGRESS. RESEARCHING USER REPORTED ISSUES, IDENTIFYING ROOT CAUSES AND RESOLUTIONS, IMPLEMENTING FIXES, AND LIAISING BETWEEN BUSINESS FUNCTIONS, END USERS, AND TECHNICAL DELIVERY TEAMS. CREATING TECHNICAL AND FUNCTIONAL SPECIFICATIONS, INCLUDING SCREEN LAYOUTS, NAVIGATION FLOWS, LOGIC DIAGRAMS, DATA MODELS, PROCESS MODELS, AND PSEUDO CODE, TO BE USED FOR APPLICATION DEVELOPMENT. WRITING FUNCTIONAL AND TECHNICAL SYSTEM REQUIREMENTS AND USE CASES, CREATING PROCESS FLOW DIAGRAMS AND FINALIZING SYSTEM REQUIREMENTS. PERFORMING CONCEPTUAL AND TECHNICAL DESIGNS, INCLUDING THE USE OF OBJECT-ORIENTED ANALYSIS AND DESIGN (OOAD) TECHNIQUES. TRACKING APPLICATION DEFECTS USING DEFECT TRACKING TOOLS, COORDINATING DEFECT RESOLUTION EFFORTS, AND DOCUMENTING RESOLUTION DETAILS.

* 80% Travel required nationally.
* Telecommuting permitted.

LI-DNI

Requirements

Bachelor's degree or foreign equivalent in business administration, any STEM degree or a related field. Must have two (2) years of related work experience in the job offered or in a related occupation. Must have two (2) years of related work experience involving each of the following:

WORKING ACROSS ALL PHASES OF THE AGILE AND WATERFALL PROJECT DELIVERY OR SOFTWARE DEVELOPMENT LIFE CYCLE (SDLC) FOR DESIGNING, DEVELOPING, TESTING AND IMPLEMENTING OF SERVICENOW WEB-BASED PLATFORM/TOOL FOR ENTERPRISE-LEVEL CLIENTS; ANALYZING AND DOCUMENTING CURRENT-STATE SYSTEMS, PROCESSES AND ENVIRONMENTS TO SUPPORT PROJECT DESIGN OF FUTURE-STATE/TO-BE SYSTEMS, PROCESSES AND ENVIRONMENTS USING SERVICENOW MODULES AND COMPONENTS INCLUDING INCIDENT MANAGEMENT, PROBLEM MANAGEMENT, SERVICE LEVELS, CHANGE MANAGEMENT, SERVICE REQUESTS AND WORKFLOWS, SERVICE CATALOG, ORCHESTRATION, ASSET MANAGEMENT, GOVERNANCE, RISK AND COMPLIANCE (GRC), HR SERVICE MANAGEMENT, PROJECT PORTFOLIO MANAGEMENT (PPM) SUITE, SERVICE PORTAL, AND CONNECT CHAT AND NOTIFICATIONS; INTERFACING DIRECTLY WITH CLIENT STAKEHOLDERS IN GATHERING FUNCTIONAL AND TECHNICAL REQUIREMENTS, ANALYZING CLIENT REQUIREMENTS, AND TRANSLATING REQUIREMENTS INTO PROJECT DESIGNS TO DELIVER SOLUTIONS THAT FULLY MEET CLIENT NEEDS;USING SERVICENOW CORE CONCEPTS, INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) METHODOLOGY, JAVASCRIPT, DATABASE CONCEPTS, SERVICENOW GLIDE SCRIPTING, TABLE/FIELD ACCESS CONTROL LIST (ACL), SERVICENOW PERFORMANCE ANALYTICS (PA) FOR REPORTING, HYPERTEXT MARKUP LANGUAGE (HTML), CASCADING STYLE SHEETS (CSS), EXTENSIBLE MARKUP LANGUAGE (XML), AND EXTERNAL SYSTEMS INTEGRATION USING WEB SERVICES (SIMPLE OBJECT ACCESS PROTOCOL (SOAP), REPRESENTATIONAL STATE TRANSFER (REST), JAVA DATABASE CONNECTIVITY (JDBC), LIGHTWEIGHT DIRECTORY ACCESS PROTOCOL (LDAP) AND OBJECT ORIENTED PROGRAMMING (OOP) CONCEPTS TO SUPPORT AND PARTICIPATE IN THE DESIGN AND DEVELOPMENT OF PROJECT SOLUTIONS; TRACKING AND REPORTING ON PROJECT AND MILESTONE DELIVERABLES STATUS TO ENSURE TIMELY PROJECT DELIVERY AND COMMUNICATION OF UPDATES TO INTERNAL AND EXTERNAL STAKEHOLDERS; COORDINATING THE PROJECT ACTIVITIES OF ONSHORE AND OFFSHORE TEAM MEMBERS TO ENSURE THE TIMELY AND QUALITY COMPLETION OF PROJECT DELIVERABLES; USING SERVICENOW AUTOMATED TEST FRAMEWORK (ATF) AND MANUAL TESTING TO SUPPORT AND PERFORM UNIT, REGRESSION, SYSTEM INTEGRATION (SIT), LOAD, AND USER ACCEPTANCE TESTING (UAT); DESIGNING AND DELIVERING USER MANUALS AND TRAINING FOR SOLUTIONS TO ENSURE SUCCESSFUL IMPLEMENTATION, ADOPTION AND MAINTENANCE IN CLIENT ENVIRONMENTS USING MICROSOFT (MS) VISIO

* 80% Travel required nationally.
* Telecommuting permitted.
* EOE.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals.

As used in this posting, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: XBAL21FC0321MKE5345



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