Deloitte

Manager-Data Science & Analytics Product Management

Posted on: 6 Apr 2021

Miami, FL

Job Description

SCAM ALERT: Caution against fraudulent job offers!

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SCAM ALERT

Caution against fraudulent job offers!

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Manager - Data Science & Analytics Product Management

Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again. Deloitte's full-service Marketing Excellence (ME) organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. If you're a marketing and communications professional who sees the world differently, finds opportunity where others don't, and keeps a pulse on the next big trends, then become our partner in growth. Together we'll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you're ready to make an impact, join our ME team to see how we Deloitte differently.

As the Data Science & Analytics Product Manager for a new team within Deloitte's in-house Green Dot Agency, you will help drive analytics strategy by architecting impactful products and dashboards for stakeholders across the sales and marketing organizations, and support development of a 360 view of our customer across all channels. You will translate business needs into analytic designs, run proof of concept analyses to develop business cases, and turn big data into insights and business actions. This role requires a deep understanding of data infrastructure, data governance standards, data science project delivery, and enterprise level self service and guided analytics. Also critical to this role is the ability to test hypotheses and iterate quickly. You will be partnering with technology owners, data stewards and business users across the firm to provide at-scale data driven solutions.

The Team
The Green Dot Agency is Deloitte's in-house agency. Sitting within the Marketing Excellence (ME) organization, we provide value to Deloitte by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing solutions, and delivering distinct client experiences. We develop cutting-edge marketing plans, creative assets, and unique experiences that engage our clients; deliver on the strategy of our businesses in the marketplace; and capture the hearts, minds, and loyalty of our clients.

Responsibilities

* Lead analyses of the inputs to Deloitte's sales and marketing strategy (e.g., target audience, content strategy) and the impact of marketing investments; identify growth opportunities, and present key learnings to senior and executive audiences to inform business decisions and answer key questions across multiple data sources including CRM, digital, social, content marketing, finance and customer data
* Act as a design thinking expert. Technical capabilities include use-case development, business process model redesign, concept-to-production BI development, UX wireframing, facilitating client strategy & visioning workshops, technology stack design, data science strategy formulation, usability study design & delivery, and leading Scrum/Agile teams through product delivery
* Deliver value as a leader in collaborating with U.S. and international teams to design, develop, release, and maintain enterprise data projects
* Team with stakeholders on enabling access to insights and data products across the marketing and client lifecycle, including strategic planning and experience development
* Facilitate client focus groups, understanding user needs and guiding clients toward becoming more insight-driven and efficient through user-centered design, analytics strategy development, and organizational adoption of analytics
* Collaborate and drive cross-functional teams to integrate technical capabilities with functional intelligence to architect impactful and powerful experiences and solutions for clients
* Manage data requirements across analytics teams and internal stakeholders, and partner with Marketing Technology teams and organizational IT to implement and integrate all customer marketing data touchpoints and sales opportunity outcomes to build a 360-degree view of the customer
* Compile, integrate, and analyze data from databases, including data blending, and ETL skills/tools such as SQL, SAP HANA, Excel, Python and Alteryx
* Exceptional experience in enterprise scale production dashboard development, preferably in Tableau, Qlik or similar
* Plan, schedule, estimate, forecast, coordinate, and manage the delivery of project deliverables and related initiatives; define technical requirements as needed for new initiatives, ensuring that systems are built to comply with firm standards and security protocols
* Ability to translate business requirements to technical specifications for development
* Estimate resources required to deliver projects; demonstrate excellent project management skills by monitoring and tracking day-to-day progress, status, and risks in the course of project delivery
* Serve as a thought leader in the development of trainings, learning materials, and other skill-enhancement programs to drive adoption of the team's offerings and evangelize the use of data to influence decision making
* Design dashboard story frameworks and recommend data-visualizations based on user-defined business questions and the in-scope data. Communicate effectively, coach others on dashboard design, and builds reports using business intelligence tools to monitor business performance and communicate results of marketing campaigns and initiatives
* Work directly with stakeholders to understand business objectives, define key performance indicators and identify relevant benchmarks to evaluate performance; identify emerging themes, internal and external trends, and drive programs and strategies to execution
* Use advanced-level of analytic reasoning to draw out insights in alignment to key business priorities; explain logic and reasoning to stakeholders; deliver recommendations in alignment with business strategy to engage stakeholders in decision making and change management
* Experience with CRM and CRM analytics (eg Salesforce Analytics) strongly preferred
* Leverage experience in digital analytics, including tools such as Adobe Analytics, Sprinklr, and Brightedge

Qualifications

Project Management skills

Level of Proficiency

* Effectively manages projects by developing work plans, obtaining approvals, estimating and tracking resource requirements, and communicating with stakeholders

Advanced Proficiency

* Advises and influences stakeholders at all levels of the business to achieve strategic objectives

Advanced Proficiency

* Proactively monitors the progress of multiple projects by tracking activities, spend and outcomes

Advanced Proficiency

* Demonstrates strong analytical and problem-solving skills

Proficient

Leadership skills

* Prior experience leading/coordinating virtual teams within a highly matrixed organization, preferably for a global corporation or professional services firm

Proficient

* Demonstrates leadership, maturity, and accountability

Advanced Proficiency

* Develops and manages project budgets

Proficient

Professional skills

* Demonstrates excellent written and verbal communication skills

Advanced Proficiency

* Exhibits a high level of professionalism with a strong executive presence

Proficient

* Capable of navigating and performing research

Advanced Proficiency

Brand & Communication skills

* Understands marketing fundamentals with a focus on strategy/trends and execution in the B2B arena

Proficient

* Develops integrated marketing campaigns that leverage data and analytics to inform strategies and measure success

Proficient

* Leverages design thinking, and other modern problem-solving tools, to develop innovative marketing solutions

Advanced Proficiency

* Provides creative ideas and input to enhance communication programs

Proficient

* Leverages data and industry trends to set strategic goals and objectives

Advanced Proficiency

* Supports delivering Deloitte's story to a variety of stakeholders through multiple communication channels and thought leadership initiatives as defined by our corporate communications strategy

Proficient

Creative and Digital skills

* Experience with marketing automation and CRM tools, preferably Eloqua or Salesforce

Advanced Proficiency

Business Intelligence skills

* Experience developing in data visualization tools such as Adobe Analytics, Tableau, Microsoft Power BI, and Qlik (strong Tableau experience preferred)

Advanced Proficiency

* Experience with advanced analytical techniques, data science, machine learning and tools (e.g. multi-factor attribution, collaborative filtering, classification modeling, regression)

Proficient

* Knowledge of statistical techniques (e.g. cluster and regression analysis) and tools to derive insights from large, complex data sets

Proficient

Technical skills

* Leverages technology to support and enhance communication processes

Proficient

* Experience with work management and agile development tools (such as Workfront, JIRA) to enhance collaboration, manage assets and maintain visibility of project workflows

Advanced Proficiency

* Experience developing, releasing, and production maintenance of enterprise scale BI / analytics products

Advanced Proficiency

Others

* Required Education

Bachelor's

* Experience a plus

Marketing, Statistics, Computer Science, Machine Learning, Engineering, or related quantitative field

* Years of Experience

8+

* Travel

0-25%

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their careers identify and use their strengths. We offer opportunities to help sharpen skills in addition to hands-on experience. From on-the-job learning to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their careers identify and use their strengths. We offer opportunities to help sharpen skills in addition to hands-on experience. From on-the-job learning to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, Deloitte means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html

Requisition code: E21NATSMGRGO032-CL5



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Deloitte

New York, New York

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