Revenue Cycle Associate - Correspondence
Posted on: 6 Apr 2021
Westwood, MA
Job Description
Job Description
Location: Steward Health Care
Posted Date: 3/30/2021
POSITION SUMMARY:
This position is responsible for handling all correspondence for the Central Billing Office. The Revenue Cycle Associate reports to the central business office supervisor or manager.
KEY RESPONSIBILITIES:
Secures outgoing mail with appropriate postage and labeling
Prescreens, sorts and identifies mail designated for specific departmental mailboxes
Opens incoming mail from USPS and Steward couriers
Distributes mail to appropriate directors, managers and leads
Labels mail with account number, enters information into multiple systems and distributes hard copy to appropriate biller
Staples and distributes faxes received daily
Processes requests from insurance companies for W9 forms
Notes and scans refunds into multiple systems, and distributes hard copy to department
Receives file of denials and correspondence from Cash Posting, labels with account numbers, enters information into multiple systems; distributes hard copy to appropriate biller
Scans remits to shared drive; Posts any denials from remits to denial tracking system
Screens insurance payments and denials before posting; Refers discrepancies to cash posting for review/correction
Complies daily with departmental policies and procedures
Provides thorough, courteous, and professional assistance to coworkers and patients
Collaborates with CBO personnel in the resolution of posting denials and correspondence
Details all actions taken on account with clear and concise notes
Monitors and recognizes mail or posting issues and escalates to supervisor as needed
Maintains strict confidentiality and adheres to all HIPAA guidelines/regulations
REQUIRED KNOWLEDGE & SKILLS:
Knowledge of basic medical terminology and third-party insurance operating procedures and practices a plus.
Experience with patient accounting systems and billing/claim submission software; Meditech experience a plus.
Knowledge of revenue cycle and/or business office procedures.
Ability to utilize basic Microsoft Office programs.
Highly detail oriented and organized.
Ability to read, understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships and communicate clearly with customers and insurance companies both within and outside of Steward.
EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
Education: High School Diploma or GED.
Experience: 1-2 years of experience with correspondence, collections, or medical billing.
Software/Hardware: Microsoft Office suite; Meditech experience a plus.
Carney Hospital
Boston, MA
What Should I Know About Carney Hospital?
Carney Hospital in Dorchester, Massachusetts, has proudly served the City of Boston and neighboring communities since 1863.
Since 1863, Carney Hospital has served the City of Boston and neighboring communities. Carney Hospital has received the Joint Commission’s Gold Seal of Approval for health care quality and safety and numerous other quality and safety awards, including being designated a Top Hospital for 2014, 2015 and 2017 by the Leapfrog Group. The 159-bed hospital has more than 400 physicians and delivers high-quality to our community where they live. Carney Hospital provides Dorchester and surrounding communities with convenient, local access to quality primary care, emergency medicine and a range of specialties and subspecialties including; critical care, family medicine, cardiology, neurology, orthopedics, ambulatory care and adolescent, adult and geriatric psychiatry.
Carney Hospital operates a stand-alone Emergency Room located in the city of Quincy with on-site diagnostic radiology, including CT scans and ultrasound, pharmacy, and laboratory services. Carney Hospital is part of the Steward Health Care Network.
Carney Hospital is a Steward Family Hospital. Steward Health Care is the largest private, tax-paying physician-led health care network in the United States. Headquartered in Dallas, Texas, Steward operates 37 hospitals in the United States and the country of Malta that regularly receive top awards for quality and safety. The company employs approximately 42,000 health care professionals. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, over 7,900 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.
-
IndustryHealthcare
-
No. of Employees1000+
-
Website
-
Jobs Posted6388
