Job Description

At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for coordinating and managing implementation of the bank's indirect credit evaluation and decision process, while ensuring compliance with all applicable Federal and State regulations. Responsible for proper staffing levels within the team including hiring of new credit officers, assessing performance, and managing performance improvement issues up through and including termination of employment. Provides technical support and guidance to subordinate officers and assigned staff. Responsible for processing, evaluation and underwriting simple to highly complex indirect consumer applications within delegated limits of authority while adhering to bank credit policy and procedures. Promotes the bank's finance programs through ongoing communications with Bank of the West dealers.

Essential Job Functions

* Oversees an indirect consumer application underwriting daily operation. Provides concurrence authority to staff as needed.

* Underwrites indirect consumer applications including recommendations on requests which exceed delegated authority.

* Directly supervises and coordinates activities of the assigned credit team to ensure departmental goals including turnaround time, productions and funding ratios are met.

* Effectively communicate with dealers, sales representatives, brokers and customers including problem mediation.

* Provides assistance in all aspects of the application/funding process including inquiries and processing packages in for funding.

* Effectively communicate with management any dealer, market or internal performance issues.

* Completes the monthly quality control review of the underwriting staff to ensure compliance with all internal policy and procedures and applicable State or Federal regulations. This review is then communicated to the stall as required and action plans developed as needed.

* Supervises employees directly including selection, training, performance reviews, performance improvement notices, and terminations.

Other Job Duties

* Promotes finance products and develops dealer relationships by assisting the sales representatives in developing and maintaining dealer relationships through dealer calls, telesales and ongoing dealer contact.

* Administers bank personnel and compensation policies and programs within unit according to delegated authority. Evaluates individual performance including counseling and performance improvement.

* Performs other duties as assigned.

Required Experience

* Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
* Typically requires broad job knowledge of technical or operational practices within assigned discipline.
* Requires 5-7 years minimum prior relevant experience.

Education

* High School Diploma or GED Required

Skills

* Prior experience in a high volume production environment.
* Demonstrated proficiency in analyzing personal financial statements and income tax returns.
* Ability to underwrite large dollar transactions.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

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