Job Description

Job Description
This is an exciting opportunity to join the Technology Strategy & Corporate Systems organization in American Express Technology. We are looking for an ambitious, energetic team player who can support the Principal Engineer of Financial Data Engineering while assisting with broader organizational needs. The TSCS organization supports the broader Technology organization, the Chief Financial Office, and every line of business across the company. This provides an ideal opportunity for someone who is looking to learn the strategy and financial technology departments at American Express, and ultimately grow their career in the company.

This role will provide support to other department staff members traveling to American Express offices around the globe. Additionally, this role will lead special projects and programs designed to improve the culture, teamwork, and colleague engagement of the organization, including team building, community service, learning and social events.

Responsible for providing an exceptional standard of support, the Executive Assistant will work autonomously and efficiently by anticipating their leaders needs and connecting the dots behind the scenes. The successful candidate must be highly organized, flexible, and trustworthy, as well as comfortable working in a fast paced, and, at times, high pressure environment, with numerous competing priorities.

Provide executive administrative support to the Principal Engineer, Financial Data Engineering while providing overall departmental leadership in collaboration with a team of three executive assistants supporting five vice presidents.

Manage, organize, and serve as a gatekeeper to a complex and dynamic calendar, coordinating across global time zones with senior level executive offices.

Manage travel itineraries and arrangements (domestic and international) including air, hotel, transfers, and agendas, coordinating with other travelers where applicable - while adhering to American Express policies, travel allowances, and restrictions.

Ensure timely preparation and processing of both payroll and expense reports/invoices, including submissions review and monthly processing.

Organize virtual and in person business meetings/calls, making all necessary arrangements, including booking rooms, arranging for required audio, video, catering and other logistical support/tools as required. Manage cross-time-zone dynamics and arrange for external attendee security clearances, coordinating with remote office contacts as required.

Assist with inbound/outbound departmental communication and correspondence. To that effect, it is paramount to become involved and knowledgeable in the operation of the department and the business in general.

Process office supply and equipment orders as required using Ariba buyer along with related inventory management.

Liase with IT Helpdesk for required departmental technical support.

Support the onboarding process for department colleagues and contractors, liaising with the Onboarding Concierge Service Team to ensure new hires have all required equipment and access, and can be productive on day one of their employment.

Assist with special events and initiatives designed to improve the culture, teamwork, and colleague engagement of the organization, including team building, community service, learning and social events.

Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

This position is approved for applicants across all Business Units.

Minimum Qualifications

Minimum Qualifications

4+ years of prior experience as an Executive or Administrative Assistant supporting a Senior Executive and leadership team.

Experience supporting large, globally dispersed organizations (300+) is preferred and a plus.

Proficiency in all Microsoft Office applications (Outlook, PowerPoint, Excel, Word) as well as other relevant systems, e.g. payroll, expense management, travel, purchasing, and video conferencing; comfortable adopting new technology.

Highly proficient in calendar, travel, and expense management.

Ability to work effectively under pressure without losing composure or professionalism.

Ability to work effectively with minimal supervision; self-motivated and able to prioritize workload independently.

Should have a positive attitude and enthusiasm to build relationships across the organization and the company that will aid in the ability to effectively support the team.

High level of integrity, with the ability to work on highly sensitive information while maintaining confidentiality.

Exceptional verbal and written communication skills.

Strong organizational skills and attention to detail with emphasis on accuracy, quality, timeliness and follow through, taking personal accountability for all tasks.

Experience with American Express systems and processes such as Axiom, Concur, Reserve, TechCare, Ariba, Cisco, WebEx etc. are a plus.

Experience with technical documentation tools (Gliffy, Markdown) are a plus.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.