Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary





The Analyst, Marketing Performance Quality provides a line of sight into Marketing Services effectiveness via in-line file audits, process monitoring, and productivity reporting. The Analyst provides guidance to our partners through understanding customer needs and requirements to develop effective quality control of process, marketing, audience section accuracy, and serves as a first line of defense for our customers/retailers/card issuers.

Job Description

JOB DESCRIPTION SECTION

Essential Job Functions:

Create and Design - Empowered, optimized, and accountable measurement of activities related to marketing campaign execution effectiveness. Acts as a standalone partner to identify potential enhancements to processes and offerings that will have a positive impact on Alliance Data's ability to deliver relevant marketing and create enduring loyalty (focus on marketing campaign effectiveness and efficiency).

Review and Evaluate - Extract data from a variety of customized sources, with a number of tools. Apply measureable knowledge and experience to effectively navigate and pull logical meaning around the data. Understand how to find/extract the needed data (Design), structure the output (Create), understand what it means and implies (Evaluate), turn the data into information (Optimize) and provide the results/recommendations (Deliver) directly to internal partners (Marketing Services, Global Audit, Mosaic and Quality Assurance). Additionally, sound problem formulation and a proactive approach to addressing accuracy is required. Creates highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and deliverables.

Relationship Management - Act as primary Marketing Performance Quality contact/resource for Marketing Services, Enterprise Risk Management, and Global Audit among other partners. Accountable for reviewing a large number of complex Brand campaign marketing files. Regularly relied upon by the organization, and our partners to consult/provide expert advice leading to decisions and/or recommendations in relation to marketing campaign processes, inputs, and continual improvement. Effectively researches and resolves ad-hoc requests using established quality assurance processes, and performance metrics to ensure quality related to marketing campaign processes and deliverables. May participates in cross-functional and team projects to evolve Marketing Services processes, tools, and analytics. Compile, execute and communicate quality and performance matrixes to Marketing Services while providing context on error rates, opportunities etc.

Reports to: Manager/Sr. Manager, Marketing Quality Assurance

Working Conditions/ Physical Requirements: Normal office environment, some travel may be required.

Direct Reports: N/A

Minimum Qualifications:

Two years work or classroom experience working with excel to evaluate data. Credit card and retail industries with a focus on Marketing Operations or Campaign Management.

Preferred Qualifications:

Associate Degree in Business, Marketing, Statistics, Economics, Finance or related area of study or equivalent work experience

Classroom, internship, or some work experience working with SAS, SQL, Microsoft Access

Education:

Certifications:



Work Experience

Some Experience (internship, classroom or on the job)



Skills

Credit Card, Data Extraction, Excel Formulas, Marketing, Microsoft Access, Pivot Tables, SAS, Structured Query Language (SQL)



About Alliance Data Card Services

Alliance Data Card Services provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services. Using the industrys most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years. Follow Alliance Data Card Services on Twitter, Facebook, LinkedIn and Instagram.



About Bread

A division of Alliance Data, Bread is a leading digital payments company that works with merchants and partners to personalize payment options for their customers. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value. Follow Bread on Twitter, Facebook and LinkedIn.



Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio with more than 8,000 associates worldwide.



* Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).

* All job offers are contingent upon successful completion of credit and background checks.

* Alliance Data is an Equal Opportunity Employer.

* Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

* Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

* Alliance Data participates in E-Verify.

* Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

* Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. Applicants with disabilities may contact Alliance Data to request an arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@alliancedata.com.




Job Family:

Marketing

Job Type:


Regular