Alliance Data Systems, Inc.

Technical Project Manager - Merchant Implementation

Posted on: 6 Apr 2021

New York City, New York

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Your Role at Bread

Merchant onboarding

o Design efficient implementation processes to shepherd merchants through our onboarding process

o Ensure merchants are hitting key technical milestones along their onboarding journey

o Provide technical guidance and support to merchant technical teams integrating Breads products and services

o Identify common issues and pitfalls that merchants face and work with the Solutions Engineering and Relationship Management teams to address these challenges through improvements to our products, documentation, and/or processes.

Technical and Strategic Initiatives

o Manage our third-party agencies that are developing and upgrading our eCommerce platform plug-ins/apps/extensions

o Work cross functionally on projects focused on improving Breads products and services, reducing company risk, and delivering data insights to merchant partners.

What We Are Looking For

A passion for implementation at B2B SaaS companies, or a strong understanding of e-comm marketing KPIs and platforms

Strong technical skills, and youre excited to dive into API documentation -- you like the challenge of figuring it all out

You enjoy working on both program and relationship management, and youve been told you excel at each

You thrive in environments that demand adaptability and thinking fast on your feet

In addition to being technical, you have the ability to connect with people. Folks tell you youre a good listener, and you make everyone in the conversation feel included

Job Family:

Project Management

Job Type:

Regular

Line of Business:

BREAD Bread

Alliance Data Systems, Inc.

Columbus, OH

At Alliance Data’s card services business, we know 40 million consumers. How? They carry one (or more) of our clients’ branded credit cards, either in their wallet or on their mobile device. We manage more than 160 branded credit programs — private label, co-brand, and commercial — for the world’s most recognizable brands.

So, what does that mean exactly? When you use your Wayfair, Pottery Barn, J. Crew, or Ulta Beauty credit card (just to name a few), that’s us. We capture transactional data, then use it to better understand consumer behavior and strengthen the ties between our clients and their customers. We also talk directly to consumers, providing outstanding and industry-leading customer care as part of the branded credit program. This combination translates to highly effective, multi-channel marketing communications for our clients. We also create incentives that drive sales, engage cardholders, and foster long-term brand loyalty. It’s how we support our Know more. Sell more.® promise, each and every day.

Alliance Data’s stakeholders have unique objectives and interests in how we conduct business. Just as we are committed to delivering sustainable financial performance, high-performing companies like ours promote a strong corporate culture. This helps us create value for our notable list of FORTUNE 1000 clients, millions of customers, our over 10,000 associates, stockholders, and the community at large. Executing excellence in data-driven loyalty marketing solutions also means delivering on critical responsibilities to ensure the secure and responsible use of data, adhere to responsible lending practices and provide an unwavering commitment to service. We are a data company with purpose.