Amazon.com

Loss Prevention Specialist

Posted on: 5 Apr 2021

Castleton, NY

Job Description

DESCRIPTION

The Loss Prevention Specialist (LPS) is a key high-level hourly associate position in the Amazon Fulfillment Centers (FCs). The Loss Prevention Specialist leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated fulfillment center. The LPS reports to the Loss Prevention Manager responsible for their facility, and aids them in supporting the FC Operational team, and the cross functional teams throughout the organization. The position is site based.

Key Responsibilities Include:

Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
Serve as departments liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the departments performance
Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
Maintain confidentiality in matters involving security and/or personnel issues in the work place
Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
Inspiring performance excellence and oversight on the part of all contract security service team members.
Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
Accurately communicate verbally and in written form to a broad customer base
Train and orient new Associates in LP culture
Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
Promote and execute security best practices
Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
Work weekends and/or overnight shifts as necessary
Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation

BASIC QUALIFICATIONS

Basic Qualifications
High school or equivalent diploma
1+ years of experience in security service, asset protection, audit, risk management, inventory control, quality assurance, or other related field
Experience with MS Office Professional Suite, including Excel
Workplace Violence and/or Business Continuity experience
Analytical experience in performance based, action and results oriented setting

PREFERRED QUALIFICATIONS

Preferred Qualifications
Bachelor's degree
Demonstrated ability to work independently with off-site supervision
Demonstrated ability to engage with others at all levels
Must have strong oral and written communication skills
Comfortable working in a fast-paced and multi-tasking environment
1+ year of leadership or management experience
Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification
Experience with warehouse or distribution center services
Experience conducting internal or external interviews
Familiarity with Lean Six Sigma concepts desired and certification
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.
Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

Amazon.com

Seattle, WA

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.

The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.

In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.

Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.