ACAMS Operator
Posted on: 5 Apr 2021
Boise, ID
Job Description
Job Description
Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,294 stores, 23 distribution facilities and 20 manufacturing plants with over 275,000 employees across 34 states and the District of Columbia. The company is privately owned with supermarkets across the country that include: Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw's, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.
This position will be based and located at our Corporate Office in Boise, ID.
KEY ACCOUNTABILITIES:
* Answers and processes inbound customer calls as specified, in a professional, courteous, and timely manner
* Places necessary outgoing calls to verify alarms, dispatch proper authorities and notify responsible parties.
* Special projects or duties as assigned.
* Position requires weekend, holiday and shift work and may require overtime.
KNOWLEDGE AND EXPERIENCE:
* Knowledge of and proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook) and Internet Explorer.
* Excellent customer service, teambuilding, and interpersonal skills required, including the ability to defuse an upset, angry customer in a calm manner.
* Excellent time management, planning and forward-thinking skills.
* Self-motivated and a professional attitude.
* Excellent communication and listening skills.
* Must possess good decision-making skills, be very organized and detail oriented.
* The ability to handle multiple functions and to prioritize those functions will be a necessity.
* Must have professional appearance, good grooming habits, and excellent public relations skills to represent the Company in a favorable manner.
* Must be physically fit and capable of responding to emergency situations. Good hearing and eyesight required to identify problem situations. Must have the ability to work under stressful conditions such as personal injury, sickness, emergency conditions, etc.
* Incumbent must undergo background investigation, drug testing and other pre-employment procedures and be found not to have any criminal convictions (excluding minor traffic violations).
Disclaimer:
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
AN EQUAL OPPORTUNITY EMPLOYER
Albertsons
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.
-
IndustrySales/Retail
-
No. of Employees267,000
-
Website
-
Jobs Posted12969
