Job Description

At Ally, we take the safety and health of our employees seriously. Related to COVID-19, Ally moved quickly and decisively to protect the health and well-being of our teammates, including instituting a work-from-home protocol in mid-March. We are continuing to hire during this time and are finding new and innovative ways to onboard new teammates remotely. Flexibility remains key as we approach the evolving situation. Our teams will continue to work-from-home until leadership, in coordination with governmental guidance and requirements, determine that it is safe to re-enter our facilities.

You can read more about how Ally is supporting our employees, customers, auto dealers and communities during this unprecedented time here.

Position Description

The Program Improvement and Change Management Sr. Analyst supports third party enhancement initiatives focused on optimizing risk management capabilities. This position supports the establishment, maintenance, and continuous improvement of Ally's Third Party Risk Management (TPRM) program, including the development and deployment of solutions that meet business needs and regulatory requirements. This individual works cross-functionally with Supply Chain, Risk, Compliance, as well as Business Line partners and may communicate scope, progress, issues and risks to stakeholders at various levels. Key responsibilities include leading projects focused on improving Ally's TPRM program, advancing Ally's TPRM strategy, enhancing TPRM governance routines, developing business requirements, and supporting change management activities.

Job Responsibilities

* Supports ongoing development and refinement of the Third-Party Risk Management governance practices, tools, technology, and training.
* Engages in major projects, programs or processes with significant business impact involving cross-functional teams.
* Leads project management activities, program development efforts, process enhancement initiatives, and risk management efforts intended to advance Ally's TPRM strategy.
* Recommends potential solutions or improvements to business leaders based on data analysis.
* Establishes processes to anticipate customer needs. Analyzes present-state, developing alternative future-state approaches and facilitating implementation.
* Elevates risk issues to management, supports monitoring and mitigation of risk elements by first line of defense.
* Responsible for the day to day oversight of TPRM technology solutions including developing potential areas of concerns in processes and documentation and implementing corrective actions to minimize risk.
* Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders.
* Collaborates with partners to identify and define requirements, scope, and objectives of projects.
* Tracks integration points across teams and facilitate discussions to ensure alignment of milestones, deliverables, and key tasks.
* Tracks issues and works to troubleshoot roadblocks in order to minimize impact to projects; escalating to management as needed,
* Ensures key milestones and deliverables are completed and routed through the appropriate approval process knowing when to also utilize escalation protocols.
* Flexibility to pivot as new information and requests arise.

Qualifications

* BA/BS required in business, accounting, finance or related field. Project Management/Change Management/Process Improvement certification desired.
* Minimum 3+ years of Banking / Financial Service industry experience is preferred; related work experience could include Risk Management, Third Party Management, Sourcing, Procurement, Audit, Legal or Compliance. Experience working with Third Party Management is preferred.
* At least 2+ years of change management, project management or process improvement experience.
* Ability to interact with a variety of internal and external people in a professional manner that creates confidence in his/her knowledge and abilities and helps foster mutually satisfactory resolution to risk gaps and issues.
* Strong organizational skills; ability to establish priorities, multi-task, handle competing priorities and follow through on all open items/tasks.
* Working knowledge of risk components (e.g., policy/procedures, governance, reporting, self-assessments, loss event capture) in a regulated environment (e.g., FDIC, FFIEC, FRB, OCC guidelines).
* Ability to work in teams, adapt to change, troubleshoot, analyze issues and determine root cause, are critical skills.
* Must be self-motivated, and capable of working independently.
* Ability to independently problem solve in scenarios where a precedent does not exist.
* Excellent technical writing and effective presentation skills are required to be successful to support committees, forums, governance documentation, and training. Proficiency with all Microsoft products (Excel, PowerPoint, Visio).

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function

Ally Risk function manages and analyzes our exposure to internal and external risk factors. The group strives to achieve an appropriate balance between risk and return, to limit unnecessary risk, and to protect the company's financial returns.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child-care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.