Wells Fargo Bank

Scrum Master 2

Posted on: 5 Apr 2021

Phoenix, AZ

Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels

This position will assist in managing risk by being actively involved in addressing issues (SHRPs) and corrective actions (CAs) from the initial identification of issues (project intake) through implementation (technology installs).
Responsibilities include:

* Facilitate meetings with technology and business to create epics/user stories for requirements
* Partners with Product Owner(s) to ensure continuous refinement of backlog
* Coordinate with technology development/scrum teams to size and determine sprint plan and production install schedules, and ensure the effort has the right priority within the backlog
* Coordinate with business partners and demand planners when priorities need to be reset
* Assist in resolving impediments and removing roadblocks
* Monitor projects to ensure the project delivery timeline remains intact.
* Provide status updates to business and technology leadership
* Escalate issues or risks to timeline to senior leadership
* Ensure the business has the proper monitoring controls in place in order to close out issues (SHRPs)
* Provide a comprehensive view and status updates for the overall list of active issues and corrective actions in flight
* Look for opportunities to stream-line the process in order to close out issues quicker and share these ideas with business and technology leadership

Required Qualifications
* 4+ years of practical Agile experience (e.g. Product Owner, Business Analyst, Developer on a scrum team, Project Manager, or Business System Consultant working directly with scrum teams)
* 1+ year of experience as a practicing Scrum Master

Desired Qualifications
* Ability to negotiate, influence, and collaborate to build successful relationships
* Knowledge and understanding of technology software: release management
* Experience using the team collaboration software Confluence
* JIRA experience
* Knowledge and understanding of Agile operational metrics such as: Velocity, Predictability, Sprint burn-downs, and etc.

Other Desired Qualifications
* 3+ years business experience in a matrixed management environment

Street Address
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
TX-Irving: 6051/6061 N State Hwy 161 - Irving, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Wells Fargo Bank

San Francisco, CA

Wells Fargo & Company, a diversified financial services company, provides retail, commercial, and corporate banking services to individuals, businesses, and institutions. It operates through three segments: Community Banking, Wholesale Banking, and Wealth and Investment Management.

The company also engages in the wholesale banking, mortgage banking, consumer finance, equipment leasing, agricultural finance, commercial finance, securities brokerage and investment banking, computer and data processing, trust, investment advisory, mortgage-backed securities, and venture capital investment services.

As of February 7, 2019, it operated through 7,800 locations, 13,000 ATMs, and the Internet and mobile banking, as well as has offices in 37 countries and territories. Wells Fargo & Company was founded in 1852 and is headquartered in San Francisco, California.

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