Leads Director - Remote
Posted on: 4 Apr 2021
Denver, CO
Job Description
Job Description
Leads Director - Remote
Leads Director plays a key role in developing the standard in relocation, referral programs, and real estate experiences through careful real estate agent team selection, coaching and accountability for Coldwell Banker Realty, named the nations No. 1 residential real estate brokerage for the past 23 years by REAL Trends 500.
The Leads Director will be the local presence representing Coldwell Banker Realty to real estate agents who have opted-in to receive high-quality leads from Realogy Leads Group including, but not limited to, third party relocation companies, lender and referral programs and other residential real estate brokerages.
Responsibilities:
* Responsible for the selection, coaching and accountability of CB Realty agents to drive conversion and service success.
* Drive awareness across multiple Realogy Leads Group service offerings to new and existing customers to drive high-quality leads to the company.
Service Performance:
* Effectively communicate, promote and execute initiatives for Realogy Leads Group and CB Realty internally and externally.
* Provide virtual agent development and support through various technology platforms including video conferencing and video content creation.
* Partner with Local Operating Company leadership to achieve goals for the Realogy Leads Group and CB Realty.
* Work closely with Director of Network Success, Local Operating Company Senior Leadership and Operations Directors to establish and execute strategies for successful achievement of agent goals and key performance metrics for Realogy Leads Group and CB Realty.
* Work closely with Director of Network Success and Operations Managers to assess and analyze key metric performance.
* Work closely with Program Education Manager to develop customized agent education to complement existing certification tracks.
* Work closely with Performance Coaching Manager to review coaching results.
* Pro-actively onboard and exit agent based on overall performance.
* Represent Realogy Leads Group and CB Realty to corporations and other sources of business including relocation companies, corporate client specific events and group move presentations.
* Represent Realogy Leads Group and CB Realty at local branch office and regional meetings, noting that more and more these meetings are virtual
* Effectively communicate any issues brought to your attention to the appropriate Operations Manager for escalation and resolution.
* Effectively educate CB Realty agents on specific use of proprietary CRM, digital lead delivery and referral management technology.
* Responsible for analyzing performance data reports on a weekly basis against key metrics performance goals.
Minimum Qualifications/Experience:
* Excellent platform and classroom style public speaking experience is required
* Proven experience with effective lead conversion
* Strong oral and written communication skills
* Strong command of virtual communication methods including video conferencing and video content creation
* Outstanding customer service skills
* Exhibits strong interpersonal, motivational and leadership skills
* Demonstrate strong organizational skills, the ability to meet deadlines, and problem-solving skills
* Effective skills in developing and coaching agents remotely
* Ability to work well under pressure in a fast-paced, dynamic, high volume environment
* Business development and sales skills
* Self-motivated and goal oriented
* Proven ability to present concepts, data analysis and project plans and execute accordingly
* Strong commitment to business ethics
* Current local real estate license or willing to obtain one within 9 months of start date
Ability to travel as noted below:
* Travel for group move presentations
* Travel to industry conferences
* Local and Regional travel as needed dependent on coverage area
* Overnight travel: 0 10%
Minimum Education: College degree preferred
We anticipate the base salary range for this position to be $80,000 - $95,000.
This position is eligible for incentive compensation in the form of a bonus.
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LI-Remote
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
