Job Description

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Job Title: Marketing Specialist Operations

Location: Atlanta, Georgia, USA

We are NCR, a global tech companyand we run the everyday transactions that make your life easier. Were the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make more than 700 million transactions possible every day.

We serve the most exciting and dynamic customers in the world. Andwe put them at the center of everything we do. Our mission in life is to enable our customers to exceed their goals from customer satisfaction, to revenue growth, to operational excellence, to profit growth.

By continually learning aboutand pioneeringhow the world interacts and transacts, were helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

The NCR Hospitality marketing team is looking for a Marketing Specialist Operations to

oversee our marketing operations with the goal of creating efficiencies, building scalable processes, optimizing marketing programs, and continuously improving lead generation and nurturing programs. In this role, you will focus on driving analysis and insights, standardizing reporting and data collection, and managing the marketing tech stack. You will also work with sales operations to streamline process, increase efficiency throughout the funnel, and ensure alignment across sales and marketing.

Duties and Responsibilities:

* Own the standardization, tracking, and reporting of key metrics in the marketing funnel.
* Provide reporting and analysis of key metrics, offering business insights and helping to drive alignment across the sales and marketing teams.
* Hospitality representative for the marketing tech stack, owning or supporting the use of key tools such as Marketo, Google Adwords, Google Analytics, Bizible, and Salesforce.
* Create and maintain lead attribution models to ensure leads are prioritized for nurture and follow up.
* Build lead nurture models designed to move prospects or clients through the buyer journey.
* Proactively monitor and report on campaigns, lead attribution and processes. Provide recommendations for improvements across every marketing channel to improve marketing KPIs and address process gaps.
* Define and document marketing processes, training team members when necessary
* Support ABM campaign strategy with our Enterprise and Mid-market teams in collaboration with the NCR Corporate Marketing and Public Affairs team.
* Represent Marketing in business operations meetings; articulate marketing business problems, develop use cases, and deliver business requirements to appropriate teams.
* Keep abreast of marketing operations trends. Evaluate new and existing complementary technologies and add-on applications or integrations to improve and optimize marketing team performance.

Qualifications:

* Bachelors Degree
* 2-5 years of related work experience in Marketing Operations or Business Analytics
* Experience in creating processes for ensuring accuracy, efficiency, and prioritization
* Experience building, managing, and maintaining reporting and dashboards
* Strong communication skills, with ability to explain complex datasets and development stories to business stakeholders
* Experience working with CRM (Salesforce) and Marketing Automation (Marketo), Website and Digital (Google & Adobe Analytics) platforms

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

* Medical Insurance
* Dental Insurance
* Life Insurance
* Vision Insurance
* Short/Long Term Disability
* Paid Vacation
* 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.