Client Test and Process Automation Coordinator
Posted on: 3 Apr 2021
Brooklyn, NY
Job Description
This is a newly created role within the Client Testing and Integration team within Securities Services Core Platform Technology. The team is responsible (amongst other functions) for instruction capture testing with Securities Services clients. This ranges across multiple scenarios including testing to on-board new business, client platform changes, fax automation, strategic program delivery/ initiatives driven by J.P. Morgan or our clients. The team also manages all new connectivity and changes to existing connectivity for clients and provides Technology oversight and Project management across all technology deliverables for new client onboardings. The Testing and Process Automation Assistant will work alongside the main Client Testing and Integration Team and will encompass:
* Identifying and delivering on automation opportunities, process improvements and documenting/ updating workflows and best practices for all processes across the team
* Manage the requirements gathering and overall program delivery for the team of a new Workflow and request management system being built within Securities Services Core Platform Technology
* Work with partner groups and stakeholders across Product, Client Service, Operations and Technology to define and update processes to make cross team interaction more efficient and identify self-serve opportunities
* The role will also require a level of bau coverage for the core Client Testing and Integration team for the functions described above
* The candidate will be working in a team environment where flexibility and creativity are key
This role requires a wide range of strengths and capabilities, including:
* BS/BA degree or equivalent experience
* Working and operational knowledge of the Securities Services businesses particularly Custody, Fund Services (including Fund Accounting, TA), IMOS and other core services
* Experience in project managing multiple projects including knowledge of global and line of business project management standards and methods
* Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
* Knowledge of SWIFT specifically in relation to Securities Services
* Competence around connectivity options
* External Client facing experience
* Test Management familiarity with JUAT planning, coordination, execution
* Experience of process change and automation
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
