Job Description

The Signavio Business Processing Modeling and Design Team consists of Analysts/Associates responsible for modeling processes to support strategic projects or to identify opportunities for efficiencies. Primary responsibilities will include: partnering with requesting teams and technology to capture modeling documentation; performing analysis to identify opportunities for efficiencies; and working with Product Owners within the department to implement process changes.

Responsibilities

* Partner with Subject Matter Experts to document and map out process flows
* Support the automation of decision models with Technology
* Identify and communicate issue trends based on information found through process modeling
* Investigate opportunities to reduce costs, provide automation, and analyze fluctuations based on high volume or time consuming tasks
* Anticipate challenges and implement solutions in order to manage the expectations of the internal business partners for a positive client experience
* Ensure timely and concise communication with key business partners and senior management
* Diagnose, communicate and facilitate resolution of key issues and risks
* Ensure compliance with Global Information Risk activities (Identity and Access Management; Recertification of distribution lists, shared drives, databases, and applications)
* Partner with business, operations and technology colleagues for timely delivery of intelligent automation projects within scope, budget and time
* Must showcase skills on process modelling, decisions modelling, creating asset library, optimization of process models, simulations and prototyping
* Experience in designing, architecting, and optimizing process models specifically for implementation

Qualifications

* Minimum of 3 years operations experience
* Project management experience a plus
* A solid understanding of Private Banking products and services is preferred
* In-depth knowledge of financial products with an understanding of the attributes of investment products, as well as related calculations
* Knowledge of Signavio and BPM/BDM Applications
* Hands on experience with mapping and modelling tools using DMN and BPMN example tools include Signavio, Camunda, Sapiens, Appian, etc.
* Works well with team and shares lessons learned
* Strong attention to detail
* Partner with Asset Management Oversight & Control and PB Risk to increase risk awareness and drive efforts to strengthen the control environment
* Strong knowledge of Operational Risk / Control
* Strong Leadership Skills
* Excellent verbal / written communication skills
* Self-directed and motivated
* Strong organizational and time management skills, including prioritization
* Results oriented - execute tasks and initiatives effectively and efficiently
* Strong relationship Building / Partnership
* Ability to negotiate / influence others outside of direct reporting responsibility
* Ability to think strategically and execute a strategic plan
* Ability to manage multiple concurrent tasks in a fast paced environment
* Strong analytical and problem solving skills
* Ability to interface with both Technology and Business Partners