JPMorgan Chase & Co.

Applications Support

Posted on: 3 Apr 2021

New York City, New York

Job Description

As an Application Support professional, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, youll oversee application issues, including troubleshooting, maintaining, identifying, escalating and resolving. Youll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, youll dig into root cause analysis, production changes, budgetary, and staffing issues. Youll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.s global network of innovators.

This role requires a wide variety of strengths and capabilities, including:

* BS/BA degree or equivalent experience
* Proven expertise in application development and support environment with more than one technology and multiple design techniques
* Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
* Proficiency in one or more general purpose programming (Java, Python, .Net, C++, etc.)
* Understanding of risk controls and compliance to departmental and company-wide standards
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

JPMorgan Chase & Co.

New York, New York

JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.

The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.

This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.

The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.

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