JPMorgan Chase & Co.

Learning Associate

Posted on: 3 Apr 2021

Plano, TX

Job Description

As part of the Commercial Banking Learning Team, the Learning Associate will be responsible for development and execution of numerous CB training programs. This role will be essential in supporting the business to achieve their long-term strategic goals through training.

Key Responsibilities

* Partners closely with business to perform needs analysis, develop training and execute all aspects of training programs
* Owns end to end development and execution of training programs including curriculum design, logistics, planning, pre-work, speaker prep and post-program activities
* Manages rosters and communications including corresponding with participants regarding enrollment and program logistics
* Works with conference centers on room logistics for in person sessions
* Provides on-site/virtual logistical support for training events
* Manages Surveys: creation, distribution, follow up and executive analysis reporting
* Ensures flawless program coordination, administration and rollout
* Participates in the execution of additional special projects

Skills/ Competencies:

* Excellent organization skills and strong attention to detail
* First-class client service, interpersonal and team skills
* Ability to work independently and produce quality results without frequent supervision
* Relationship management skills; ability to interact with employees at all levels of seniority
* Ability to effectively prioritize and manage multiple projects simultaneously
* Comfortable hosting and leading meetings
* Capable of working in a dynamic environment
* Driven, enthusiastic and positive
* Strong written and communication skills
* Superior teamwork skills
* Superior analytical and decision-making skills, combined with the ability to think innovatively.
* Flexibility in work hours as required by training programs
* Proficiency in Microsoft Word, PowerPoint, and Excel
* Proficiency in Survey Monkey, Adobe and Zoom

Qualifications:

* 2+ years experience in program management
* Training Experience is preferred
* Bachelors Degree
* Demonstrated success with managing complex logistics for multiple programs/events.
* Experienced with performing in a fast-paced environment; adjust readily to multiple demands, shifting priorities, and rapid change with composure.
* Strong work ethic reliable, committed, productive, cooperative, self-disciplined, accountable.
* Ability to work collaboratively with team members and productively in virtual team environment.

JPMorgan Chase & Co.

New York, New York

JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.

The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.

This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.

The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.

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