Job Description

Job Summary

The Senior Systems Analyst Salesforce Administrator leads service delivery for the administration, development, and maturity of Conagras Salesforce cloud platforms. The successful candidate will be responsible for improving processes and adoption using the Force.com platform. This role works closely with functional leaders, business and technical solution architects, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This combines responsibilities of a technical project manager, system administrator, and Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of the Conagra Salesforce platform.

Position Requirements:

* Ownership of Salesforce Sales, Marketing, and Service clouds technical service delivery; executes day-to-day configuration, secondary level support, maintenance, and improvement of the Salesforce platform
* Ownership of administrative functions and approach including monitoring, tuning, caching, reports and dashboards, workflows and other system integrations or data feeds supporting other core business processes
* Oversight of offshore incident management/production support team that has accountability for researching, debugging, monitoring and analysis of software and system problems or incidents
* Support offshore support team with escalated or critical incident resolution
* Ownership of regular internal system audits and preparation for patching and upgrades
* Work to establish robust processes to support administrative, development, and change management activities
* Assist product delivery scoping, delivery approach, and requirements gathering
* Partner with solution architects to design and implement integrated systems solutions to technical and business problems
* Models, recommends, and presents innovative solutions while collaborating with and guiding other IT employees
* Oversee efforts across the full systems development lifecycle including development of technical and system security specifications, configuration of applications and development, testing and implementation of computer programs
* Remain current on industry specific technologies and emerging trends

Position Qualifications:

* Bachelors Degree required in Computer Science, Information Technology, or other relevant degree with a high-level understanding of supply chain business processes
* 5+ years experience in Information Technology or relevant experience
* Minimum two years of experience as a Salesforce.com administrator
* Strong understanding of Salesforce best practices and functionality
* Demonstrated success in design and implementation of Salesforce Sales and Service Cloud and Marketing Cloud processes and technical solutions
* Ability to build custom application and objects, formula fields, workflows, custom views, and content
* Proven ability to design and implement new processes that facilitate user adoption
* Demonstrated ability to understand and articulate complex requirements
* Strong data management abilities including design of integrations with other business systems and external technology vendors and suppliers
* Solid understanding of delivery methodology and lead teams in the implementation of the solution according to the architecture and design
* A documented history of successfully driving projects to completion
* Previous experience working in a SCRUM or Agile environment preferred
* Documented experience and success implementing more than three large scale IT solutions
* Experience working with systems integrators, external vendors, and IT outsourcers
* Desire to mentor less experienced team members and develop their skills
* Salesforce.com Admin (ADM201 and ADM211) certified
* Sales Cloud, Service Cloud, and Developer certifications
* Up to 10% travel

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Our Benefits:

We care about your total well-being and will support you with the following, subject to your location and role:

* Health: Medical, dental and vision insurance, company-paid life, accident and disability insurance
* Wealth: great salaries, matching 401(k) and stock purchase plan
* Growth: online courses, virtual and classroom development experiences
* Balance: paid-time off , flexible work-schedules

Our Company:

Conagra Brands is one of North America's leading branded food companies. We have a rich heritage of making great food, and a team thats passionate about innovation and growth. Conagra offers choices for every occasion through iconic brands, such as Birds Eye, Marie Callender's, Banquet, Healthy Choice, Slim Jim, Reddi-wip, and Vlasic, and emerging brands, including Angie's BOOMCHICKAPOP, Duke's, Earth Balance, Gardein, and Frontera.

We pride ourselves on having the most impactful, energized and inclusive culture in the food industry. For more information, visit www.conagrabrands.com.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law.