Job Description

The goal of the Operations Line Control Oversight team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the Markets Operations Line Control team, the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk; their main focus will be on the NAM Markets Operations teams. Risk areas include but are not limited to BAU Operational process, Regulatory requirements, Internal Policy adherence, New Business initiatives, Issue & Corrective Action Plan Management and Internal & External Audit exam participation. Partnering with operations line staff, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires co-ordination across numerous internal operations teams, as well as various other support and control groups within the 2nd and 3rd lines of defence within the organisation.

Key Responsibilities:

Point of contact NAM Markets Operations staff (predominantly the Futures, Clearing and FX Prime Brokerage (FCX) Operations group) for Control related activities Overseeing and coordinating Regional Control related initiatives in partnership with Senior Operations officers

Proactive review of NAM Markets Operations related control processes and reporting Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates; Regulatory requirements etc.

Support and interface to Internal and External Control organisations (Internal/external audit, Regulatory, ORM, Compliance, Finance etc.)

Management and oversight of Corrective Action Plans (CAPs) ensuring Issues are sufficiently remediated

Complete detailed reviews of Operational Risk Events ensuring lessons learned are shared across applicable business lines

Job Skills/Qualification:

* 7 years plus related experience

* Willingness to question/challenge existing processes and ensure a satisfactory outcome

* Teamwork skills in working with diverse Line Control officers across regions

* Proficient in metrics/Key Risk Indicators (KRI) assessment and reporting

* Strong organizational skills with the ability to multi-task

* Ability to work under pressure managing tight deadlines and/or unexpected changes

* Excellent communication and relationship skills across all management levels especially Senior Operations Management

* Analytical with great attention to detail and strong problem solving skills

* Knowledge and experience working within ICG Operations

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

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