Commercial Sales Manager
Posted on: 1 Apr 2021
Chelsea, AL
Job Description
Job Description
SUMMARY:
The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customers expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.
RESPONSIBILITIES:
* Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
* Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
* Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
* Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the right part for the right price
* Maintain records and billing for commercial accounts; processes returns and reconciles accounts
* Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone one-team environment by assisting customers and AutoZoners with various aspects of the business
* Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM
* Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
* Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
* Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
REQUIREMENTS:
* High School Diploma or equivalent
* Basic knowledge of automotive parts is required
* Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills
* Ability to lift, load, and deliver merchandise
* Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
AutoZone, Inc.
Memphis, TN
AutoZone, Inc. retails and distributes automotive replacement parts and accessories. The company offers various products for cars, sport utility vehicles, vans, and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Its products include A/C compressors, batteries and accessories, bearings, belts and hoses, calipers, carburetors, chassis, clutches, CV axles, engines, fuel pumps, fuses, ignition and lighting products, mufflers, radiators, starters and alternators, thermostats, and water pumps. The company also offers maintenance products, such as antifreeze and windshield washer fluids; brake drums, rotors, shoes, and pads; brake and power steering fluids, and oil and fuel additives; oil and transmission fluids; oil, air, fuel, and transmission filters; oxygen sensors; paints and accessories; refrigerants and accessories; shock absorbers and struts; spark plugs and wires; and windshield wipers, as well as air fresheners, cell phone accessories, drinks and snacks, floor mats and seat covers, interior and exterior accessories, mirrors, performance products, protectants and cleaners, sealants and adhesives, steering wheel covers, stereos and radios, tools, and wash and wax products.
In addition, it provides a sales program that offers commercial credit and delivery of parts and other products; and tire repair services.
Further, it sells automotive diagnostic and repair software under the ALLDATA brand through alldata.com and alldatadiy.com; and automotive hard parts, maintenance items, accessories, and non-automotive products through autozone.com. As of May 4, 2019, it operated 5,686 stores in the United States, the District of Columbia, and Puerto Rico; 576 stores in Mexico; and 25 stores in Brazil. AutoZone, Inc. was founded in 1979 and is based in Memphis, Tennessee.
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IndustrySales/Retail
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No. of Employees54,900
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Website
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Jobs Posted430
