Job Description

Are you ready to join a dynamic team in a global FinTech company?  Are you looking to play a key role in the on-going development, configuration, and enhancement of our sales performance management system? Join Western Union as a Sales Systems Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

We’ll be looking to you to administer the day-to-day operations of Western Union’s sales commission system that include running processes related to quarterly commission runs, responding to system-related inquiries and working with IT to resolve data integration issues.  You will work with the Sales Compensation Design and Operations teams to plan, review and revise the system configuration to meet evolving business and operations needs on an annual and ad hoc basis. You’ll manage end-to-end technical administration process, including but not limited to user access, profile maintenance, validation of calculation results, and delivery of reporting and analytics tools.  You will perform complex business and systems analysis work, root cause analysis and provide long-term technical solutions.  You’ll be responsible for successful implementation of new functionality by working closely with business partners and technical teams to gather and define requirements, recommendations, document changes for change control purposes, design and implement solutions, and ensure user ease of adoption.   

For such a pivotal role, you will have 3+ years of system analyst/system configuration experience, Xactly Sales Compensation system preferred. You will have a bachelor’s degree, preferably in information systems, computer science human resources management or business administration.  You will be familiar with implementation, strategy, development, and support of technology systems.  You’ll have experience in prior large-scale system implementation from vendor selection to go-live. You will be organized, communicative, and easily manage and prioritize multiple tasks with excellent analytical capabilities and high level of attention to detail. You’ll be detail oriented and have advanced knowledge of Microsoft Excel.

Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.  It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

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