Job Description

DESCRIPTION

As a Sr. Technical Writer on the AWS Architecture Content team, you will work within a stellar team of technical writers and content strategists to ensure our architecture content is relevant, accurate, easy to find, and fresh. What makes this role exciting? Its a great opportunity to partner with like-minded individuals who are similarly obsessed with helping our customers build their success on AWS.

In this role, you will collaborate with field experts to develop content, including tutorials, case studies, whitepapers, reference architecture diagrams, and other technical guides. At times, you will be editing content contributed by a field expert. Other times, you will help them write the content. This content is ultimately promoted within the AWS Architecture Center to help our customers make the right decisions early in their application design projects.

Amazon is deeply committed to being a leader in the web services marketplace. We use data to understand how well we are meeting our goals. Were not afraid to switch gears quickly as needed. We provide a safe environment to explore, experiment, and iterate in support of better customer experiences. We are kind, and you are, too.
The ideal candidate has excellent writing, editing, time management, and communication skills. You bring a critical eye in support of what our technical customers need. You understand the need to balance perfection with speed of delivery, and are able to apply the right level of editing as needed. You like to work on a variety of projects that expose you to all aspects of AWS. You understand how to deliver content well-optimized for search engines. You are curious and enjoy learning new technologies. As a strong collaborator, you have backbone and advocate on behalf of our customers, yet you are able to commit and disagree when needed. Your technical background enables you to interact effectively with Solutions Architects and other technical roles.
Key Responsibilities
Work with field subject matter experts to develop a variety of technical content types, including reference architecture diagrams, whitepapers, compliance content, and more. Content development tasks span editing, writing, and publishing.
Use AWS to test tutorials and other content as needed.
Optimize content for search engines.
Manage content using XML authoring tools, Word, and sometimes Adobe Experience Manager (AEM).
Help define efficient processes that streamline the way we work.
Collaborate with team members to derive insights from data, and recommend content changes as needed.
Optimize the online content you develop for search engines
Apply and contribute to editorial style guides as needed in support of our different publishing mediums and channels.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

BASIC QUALIFICATIONS


At least seven years of experience as a technical writer or technical editor in the software field.
At least two years of experience authoring technical content using a markup language, such XML.
Exceptional writing, editing, collaboration, and communication skills.
Ability to thrive in a fast-paced, agile environment
Experience optimizing content to increase organic traffic.

PREFERRED QUALIFICATIONS


High-level understanding of cloud computing, IT infrastructure, and different programming languages.
Experience working in a CMS platform; Adobe AEM a plus.
Experience using web analytics to measure content performance and identify actionable insights.
Experience working successfully in teams and helping others in your team succeed.
Bachelor's degree in English, technical writing, or related field, or comparable job experience Demonstrate project management experience