Job Description

DESCRIPTION

The Loss Prevention Manager Fulfillment Centers (FC) leads the effort to efficiently and effectively provide risk mitigation, provide security oversight and asset (People, Property, & Data) protection within the assigned location. The Loss Prevention Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. This position will have direct reports.

Key Responsibilities include:
Enhance, track, and report on key Loss Prevention network goals and metrics
Proactively analyze leading indicators to create, influence, drive, and deliver results on performance
Oversee and lead investigations of theft and fraud and conduct interviews when appropriate
Engage, coach, train, and influence business partners within FCs to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
Effectively address product loss mitigation, physical security considerations, potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
Identifies market trends relating to physical security and develops action steps to assist in implementing best practices is the site
Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance
Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
Serve as departments liaison with FC leadership and external business stakeholders and be the security subject matter expert
Develop driven business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
Travel up to 25% domestically
Work in an industrial environment that requires walking up to 5 miles a day and lifting up to 20 lbs, with or without reasonable accommodation
BASIC QUALIFICATIONS

Bachelors Degree or 5+ equivalent professional or military experience
2+ years of people management experience
3+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field
3+ years of experience with security equipment such as intrusion detection devices, access control systems, and video review system
1+ years of experience with MS Office Professional Suite, including Excel
PREFERRED QUALIFICATIONS

Familiarity with Lean Six Sigma concepts desired and certification
Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification
Experience handling workplace violence situations
Experience with warehouse or distribution center services
Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
Experience leading and managing a team
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
Results oriented leader with strong influencing skills
Comfortable working in a fast-paced ambiguous environment
Ability to prioritize and manage multiple responsibilities
Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.