Senior Product Manager
Posted on: 30 Mar 2021
Seattle, WA
Job Description
DESCRIPTION
Looking for an opportunity to move fast and make a big impact? Amazon Prime members are at the heart of Amazons tremendous growth, and at the core of its success are the Prime teams that are inventing every day to convert customers to be lifelong Prime members, help them discover new benefits, and increase their engagement with Amazon. The Prime Customer Experience Optimization team owns and drives continuous optimization for the Prime member experience on Amazon.com and on the Amazon mobile app.
We are a cross functional team that drives optimization by developing tools and capabilities for optimizing the Prime Customer Experience. We are looking for a Senior Product Manager to own and drive projects that introduces paradigm shifting innovation in the Prime customer experiences. The primary responsibility for this role will be build intelligent products that will help automated the process of delivering personalized content experiences to all customers. You will guide our team in realigning the architecture and the processes we use to communicate with shoppers across all our touchpoints.
You will need to understand and explain complex technical issues, discern impact, and communicate these to both technical and non-technical partner teams to drive resolution. To be successful in this role, you will need an inclination to look under the hood of any system, an obsessive focus on customer feedback and pain points, high attention to detail, and a passion to build. You will collaborate with cross-functional partners including Scientists, Engineers, Marketing, Product Managers, and more, using Business Requirement Documents, user stories, technical reviews as well as quantitative and qualitative data to align stakeholders from both our team and other teams toward solutions that materially affects way of doing business. You will insist on the highest standards for your users and think big, while driving prioritization for what can and should be offered on Day 1. Finally, you will also establish success metrics for the product performance and maintain tracking mechanisms for those metrics.
BASIC QUALIFICATIONS
Bachelors degree required
5+ years of Product Management experience
PREFERRED QUALIFICATIONS
MBA or equivalent experience
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes.
An ability to dive deep into data, technical systems and customer feedback with equal passion
Ability to work and collaborate across a wide range of stakeholders in different teams/ organizations/ locales
Strong document writing skills
Amazon.com
Seattle, WA
Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.
The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.
In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.
Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.
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IndustryInformation Technology
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No. of Employees647,500
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Website
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Jobs Posted12764
