Job Description

Job Description

JOB DESCRIPTION
Job Title: Bakery Sales Clerk
JOB DESCRIPTION:
As a primary contact for Safeway customers, the Bakery Clerk provides friendly, courteous, and helpful
service. Wraps and prices bakery goods and places goods on counters, tables and in display cases.
Assists customers, cleans shelves and display cases, records inventory. Prices wrapped items. Cleans,
fills and rotates the self-serve displays and tables. Works with customers to take special orders. Slices
bread using an automatic slicer. Works with Baker to determine which items need to be baked.
JOB DUTIES:
Safeway Bakery Clerk employees are generally responsible for completing the following job duties:
1. Provide customer service as currently defined by the employer within the scope of the position and within
company policy.
2. Operate shrink wrapper and bread slicer to prepare goods for sale.
3. Maintain cleanliness of bakery area of the store. Includes cleaning display cases, work surfaces, and preparing
and straightening up bakery display areas.
4. Replace stock in bakery area as needed.
5. Move trays of bakery goods from preparation area to display area.
6. Monitor bakery area to locate expired or nearly expired bakery goods for markdown or throw away.
7. Use various sales reports to identify sales opportunities. Uses intercom to communicate sale items.
8. Use price labeling machine and place price sticker on packaged item.
9. Other duties as assigned.
JOB RELATED QUALIFICATIONS:
1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or
related experience.
2. Ability to interact with customers and co-workers.
3. Ability to understand and follow directions.
4. Ability to multi-task in a fast paced environment.
SUPERVISORY RESPONSIBILITIES:
None
PERMITS/LICENSES:
Varies depending on store location and state/county requirements.
WORK ENVIRONMENT:
%Inside: 100% %Outside: Rare
Temperature Extremes: May enter freezer or oven for brief periods.
Chemicals: Seldom (mild detergents or glass cleaner).
MACHINES, TOOLS, AND EQUIPMENT:
hand truck , box cutter, pens and pencils, grocery cart, paper and plastic bags, spray bottle, rags,
telephone/intercom, bread slicer, knives, stepstool, dishwasher, oven, proof box, six wheel carts, pallet
jacks, baked good racks.
Safeway, Inc. Seattle Division
SAFEWAY, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Page 2 of 2
Revision: 2002
Human Resources
Job Title: Bakery Sales Clerk
PHYSICAL DEMANDS:
Constant (over 70% of the time)
Frequent (30-70%)
Occasional (10-30%)
Seldom (1-10%)
Lifting:
Constantly lifts 1-10 lbs. Seldom lifts 11-35 lbs.
Carrying:
Frequently carries 1-10 lbs. Occasionally carries 11-20 lbs. Seldom carries 21-35 lbs. Cart may be used
for heavier weights.
Pushing / Pulling:
Frequently pushes/pulls 1-10 lbs. Seldom pushes/pulls 11-20 lbs.
Reaching:
Constant knee to shoulder level reaching to handle product, containers and bakery trays. Seldom
overhead reaching to obtain supplies. Seldom at or above shoulder level reaching to obtain supplies.
Standing:
Constant standing while on job. Sitting allowed on breaks.
Walking:
Constant walking while on job.
Climb/Balance:
Seldom. May use step stool.
Trunk Functions:
Frequent neck rotation when preparing and distributing product and interacting with customers. Frequent
bending of head when preparing products and checking display cases. Occasional bending/stooping and
twisting. Seldom crouching and squatting.
Upper Extremity:
Constant handling/grasping when preparing, wrapping and placing product. Seldom forceful gripping and
fine finger manipulation. Seldom repetitive motion when kneading or pounding dough.
Vision:
Use of peripheral vision and depth perception to move around crowded store area and push carts in aisles
containing customers. Use of near vision to read dates, print and place price stickers, create, adjust and
place signs, and read instructions.
Hearing:
To converse with customers, provide service, perceive questions, and conduct business. To answer
pages and receive instructions from other employees.
Speech:
To converse with customers, answer questions and conduct business. To page other employees over
intercom and give information.
Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet
overall job requirements.