Job Description

Job Description

Description
Medical Front Office Assistant AdventHealth Medical Group West Florida

Location Address:

Top Reasons to Work at AdventHealth Medical Group West Florida

Work Hours/Shift:

Full Time

Will Be Responsible For:

* Provides back up to all front office positions; check in, check out, and medical records
* Provides data and assistance to Practice Manager / Office Coordinator as required
* Communicates in a cordial, professional manner with patients via phone and in person to meet the patients needs as soon as possible
* Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
* Maintains correspondence, including: progress notes and new patient packets
* Updates referring physician database when necessary
* Assesses new patient files waiting to be seen and appropriately handles old patient files
* Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
* Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
* Constructs insurance copies for proper insurance verification with new patients as requested
* Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
* Enters charges for daily reconciliation
* Handles patient concerns or refers to administration appropriately

Qualifications
What You Will Need:

* * Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

* Proficient with computer programs with word processing: PowerPoint, Excel, Word
* Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
* Strong emphasis on organizational skills and strong attention to detail and ability to multi task.
* Ability to deal with data that is of a sensitive and confidential nature (HIPAA).
* Ability to work independently and in a team environment.
* Displays professional interactions with all levels of internal and external customers.
* Excellent verbal and written communication skills.
* High School Graduate or equivalent

Job Summary

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.