Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Network Engineer

Overview:
Supports and provides input into the design, architecture, implementation, security and support of large multi-site, multi-vendor Data Center environments

Major Accountabilities:
Manage Data Center infrastructure to ensure security, availability, recoverability, performance, integrity, and supportability
Manage and implement Data Center projects and initiatives
Develop detailed requirements for upgrading existing Data Center infrastructure, as well as planning in order to support new requirements, technologies and growth
Research and develop innovative Data Center infrastructure solutions
Supports assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation
Monitors Data Center infrastructure to maximize performance, escalating issues as they arise
Plans and maintains production and pre-production hardware environments by Engineering and implementing Installs, Moves, Adds and Changes (IMAC) using the approved Data Center Infrastructure Management (DCIM) and Change Management tools
Gains exposure to the latest developments in technology as a basis for evaluations and recommendations that support business requirements
Evaluates and recommends improvements to enhance processes and improve the security and resilience of operational environments for hosted production and pre-production systems
Resolves standard hardware and connectivity problems as they arise, escalating any issues where analysis of the situation requires evaluation and judgement

Education:
Bachelors degree in Computer Science or equivalent combination of education and experience

Knowledge / Experience:
Installing and maintaining Data Center hardware including switches, routers, firewalls, load balancers, storage and servers (both blade and rack mount)
Experience with circuit support and troubleshooting
Knowledge of Mainframe environment and connectivity a plus
Configuring Management interfaces (iDRAC, iLO, CIMC) and supporting infrastructure with the ability to troubleshoot connectivity issues
Configuring Network ports and troubleshooting connectivity issues. Scripting is a plus
Experience with Data Center Infrastructure Management tools
Experience with Project Management methodology and best practices

Skills/ Abilities:
Strong verbal and written communications skills
Self-starter with demonstrated listening skills and the ability to work effectively as a team member
Ability to employ network diagnostics technologies to troubleshoot connectivity issues
Serves as a mentor to lower level employees and lead others and use good judgment.
Limited supervision; work may be reviewed for direction and strategy.

Work Conditions:
Supports a 7 by 24 Global Network
May require occasional travel

Due to COVID-19, most of our employees are working from home. Weve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know were all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.