Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Information Security Operations Analyst

Overview
The Employee Identity Access Management team is looking for a Senior Information Security Operations Analyst to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role
In this internal client-facing position, you will:
Look at everything through the eyes of the customer and see their needs. Partner with internal application support teams to support their onboarding journey to our now Hashicorp vaulting solution, help solve problems, and deliver solutions.
Look for complementary functionalities or services that can also help the customer and collaborate with our engineering team for tooling enhancements
Perform daily application operations in an agile team
Implements, documents and maintains security procedures, and supports security impact of implementing new technologies, articulating issues to management
Performs security reporting, and addresses escalated or high-risk security issues
Ensuring compliance needs are met

All About You
Intermediate platform knowledge like Linux/Unix and Windows
Intermediate IT Security experience
Intermediate Customer Experience
Knowledge of Python/Jenkins pipeline/Devcloud and Splunk desired
Advanced Agile practioner desired

Due to COVID-19, most of our employees are working from home. Weve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know were all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.